Business Process Manager

2 weeks ago


Agra, Uttar Pradesh, India beBeeTeamlead Full time ₹ 14,40,000 - ₹ 21,20,000
Job Overview

The Team Lead - Billing/Accounting is responsible for overseeing a large team, ensuring efficient workflow and high-quality results.

Main Responsibilities:
  • Process Management:
    • Deliver metrics aligned with targets.
    • Prioritize work based on business priorities.
    • Develop an in-depth understanding of the process's technical aspects.
    • Drive improvements within the team for better efficiency and client experience.
    • Regular review of process risks and controls.
  • Resource Planning:
    • Forecast resource requirements.
    • Manage resources effectively during peaks and troughs.
  • Talent Development:
    • Set goals and expectations for the team.
    • Coach individuals to reach their full potential.
    • Evaluate competency levels for adequate expertise.
    • Identify performance issues and create action plans.
Requirements:
  • Degree holder.
  • Minimum 3 years' experience as a Team Lead managing a team of 15+.


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