
Exceptional Service Provider
1 week ago
As a Specialist in the Acquisition team, you'll leverage user-centric approach to drive satisfaction for owners and guests. With expertise in strategic thinking and data-driven decisions, you'll optimize process improvements for greater efficiency.
This role requires building and maintaining a lead pipeline to meet supply targets, engaging leads consistently to improve conversion rates. Effective negotiation skills are essential to secure favorable terms for all leads converted.
You will collaborate with teams to address retention, grievance management, and property performance to drive growth and meet sales targets. Lead documentation and data management is crucial for seamless tracking of conversions.
Emerging markets identification and competitor monitoring are key responsibilities to stay ahead of market shifts. Strong relationships with stakeholders ensure ongoing engagement and satisfaction.
- Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You're mindful of costs and benefits, making smart decisions while learning from risks and mistakes.
- Change Management: You're open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth.
- Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action.
- Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect.
- Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment.
- Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You're quick to spot issues and address them efficiently, making decisive decisions with resourcefulness.
- Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively.
- Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.
We're a fast-growing team that values continuous improvement. Our skill upgrade programs help you keep learning and evolving, just like we do. When you're ready for a break, our villa discounts make it easy to enjoy the luxury you help create.
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