Senior Restaurant HR Manager

The ideal candidate will lead the Human Resources function, developing and executing HR strategies that align with business goals. This role requires hands-on experience in the hospitality/restaurant industry with strong leadership, compliance knowledge, and people management skills.

Key Responsibilities:

• Strategic HR Leadership
• Develop and implement HR strategies to support restaurant operations and expansion.
• Act as a strategic business partner to management on workforce planning and organizational development.
• Lead HR planning for multiple outlets/locations (if applicable).
• Talent Acquisition & Retention
• Oversee recruitment of leadership, kitchen staff, and service personnel.
• Build and maintain a strong talent pipeline for restaurant operations.
• Drive employee retention through engagement, recognition, and career development initiatives.
• Employee Relations & Culture
• Manage employee relations, grievances, and disciplinary procedures.
• Foster a positive, inclusive, and customer-focused work environment.
• Implement engagement programs to build employee loyalty.
• Performance & Development
• Design and monitor performance management systems.
• Implement structured training, learning, and development programs.
• Mentor and coach managers to build strong leadership teams.
• Compliance & Governance
• Ensure compliance with labor laws, statutory requirements, and industry-specific regulations.
• Develop and update HR policies in line with legal and organizational needs.
• Conduct periodic audits for HR processes and payroll.
• Compensation & Benefits
• Oversee payroll accuracy, salary benchmarking, and benefits administration.
• Recommend compensation strategies to attract and retain top talent.

Qualifications:

• Education: MBA/PGDM in HR or equivalent qualification.
• Experience: 8–10 years of HR management experience, preferably in restaurants, hospitality, or F&B industry.
• Proven track record of managing HR for mid-to-large teams across multiple outlets.
• Strong knowledge of labor laws, compliance, and HR best practices.
• Excellent leadership, interpersonal, and conflict-resolution skills.
• Ability to balance operational demands with strategic HR initiatives.

Skills:

• Strategic thinker with hands-on execution capability.
• Strong organizational and decision-making skills.
• High level of integrity, professionalism, and confidentiality.
• People-centric, approachable, and solution-oriented.

Compensation & Benefits:

• Administer employee benefits programs, handle inquiries, and ensure accurate record-keeping.
• Assist in developing and implementing competitive compensation and benefits packages to enhance employee retention.
• Process payroll accurately and on time, considering overtime, holidays, and shift differentials.
• Maintain up-to-date payroll and payment records.

Policy Development & Compliance:

• Develop, implement, and update HR policies and procedures in compliance with all federal, state, and local labor laws and industry standards.
• Ensure the restaurant staff complies with all relevant regulations, including health and safety standards, wage and hour laws, and anti-discrimination laws.
• Maintain employee records and ensure compliance with data privacy regulations.
• Stay informed about changes in labor laws and HR best practices.

Performance Management:

• Support the performance management process, including goal setting, performance evaluations, and coaching.
• Assist management in addressing performance issues and implementing improvement strategies.

Workforce Planning & Administration:

• Collaborate with management on workforce planning, forecasting staffing needs, and optimizing scheduling.
• Oversee employee attendance and working schedules, including breaks, overtime, and paid time off.
• Maintain accurate and organized employee records and documentation.