Technical Systems Support

2 days ago

Kanchipuram, Tamil Nadu, India beBeeTechnical Full time US$ 14,40,000 - US$ 21,60,000
Desktop Support Specialist">">

We are seeking a skilled Desktop Support Specialist to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate will be responsible for troubleshooting problems and ensuring smooth IT operations at the user end.

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  • Provide technical support for desktop systems, laptops, printers, and peripherals.
  • Install, configure, and update operating systems and software applications.
  • Troubleshoot hardware and software issues remotely or on-site.
  • Handle user account setup and password resets.
  • Maintain system performance by performing regular maintenance and updates.
  • Coordinate with network and system teams for escalated issues.
  • Document issues and resolutions in ticketing systems, e.g., ServiceNow.
  • Support audio video conferencing and remote desktop tools.
  • E nsure timely resolution of incidents and service requests.
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Requirements:

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  • Strong knowledge of Windows OS, MS Office, and basic networking.
  • Familiar with remote desktop tools and helpdesk software.
  • Good problem-solving and communication skills.
  • Able to work independently or with a team.
  • Diploma Degree in IT, Computer Science, or related field.
  • 1 year experience in Desktop Support.
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Benefits:

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  • Full-time, permanent position.
  • Competitive salary range: 12,000 - 18,000 per month.
  • Day shift schedule.
  • Education: Diploma preferred.
  • Work Location: In person.

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