Desktop Support Engineer

3 weeks ago


Kanchipuram, Tamil Nadu, India care infotech Full time

We are looking for a skilled Desktop Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems software and hardware You will be responsible for troubleshooting problems and ensuring smooth IT operations at the user end Key Responsibilities Provide technical support for desktop systems laptops printers and peripherals Install configure and update operating systems and software applications Troubleshoot hardware and software issues remotely or on-site Handle user account setup and password resets Maintain system performance by performing regular maintenance and updates Coordinate with network and system teams for escalated issues Document issues and resolutions in ticketing systems e g ServiceNow Support audio video conferencing and remote desktop tools Ensure timely resolution of incidents and service requests Skills Qualifications Strong knowledge of Windows OS MS Office and basic networking Familiar with remote desktop tools and helpdesk software Good problem-solving and communication skills Ability to work independently or with a team Diploma Degree in IT Computer Science or related field Job Types Full-time Permanent Fresher Pay 12 000 00 - 18 000 00 per month Shift Day shift Education Diploma Preferred Experience Desktop support 1 year Required Work Location In person


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