
Operations Manager
2 weeks ago
We are seeking an experienced professional to manage operations and lead high-performing teams within our healthcare Revenue Cycle Management practice.
The ideal candidate will be responsible for ensuring billing accuracy, driving productivity, strengthening client relationships, and supporting organizational growth.
- Manage daily medical billing operations, including charge entry, AR, denials, and collections.
- Drive operational efficiency through process improvement and adherence to KPIs/SLAs.
- Manage large teams, ensuring high employee engagement and low attrition.
- Collaborate with directors to execute business strategy and meet client expectations.
- Analyze metrics and provide actionable insights to improve financial and operational outcomes.
- Ensure regulatory compliance and maintain quality standards.
Key Responsibilities:
Operational ManagementOversee the following key areas:
- Medical Billing Operations
- Charge Entry
- Accounts Receivable (AR)
- Denials and Collections
Lead and manage high-performing teams, focusing on:
- Employee Engagement
- Attrition Prevention
Collaborate with directors to develop and implement effective business strategies, ensuring alignment with client expectations and goals.
Analytics and InsightsUtilize data analysis and interpretation to drive informed decision-making and improve financial and operational performance.
Desired Profile:- 12+ years of experience in Medical Billing / RCM
- Strong domain knowledge across billing processes, AR follow-up, denial management, and payer policies
- Proven ability to manage large-scale operations and multiple clients
- Excellent leadership, problem-solving, and communication skills
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