
Front Desk Professional
5 days ago
Job Title: Front Office Agent
">- Deliver exceptional service, exceeding guests' expectations in all aspects of their stay.
Key Responsibilities:
">- Process guest check-ins, confirming reservations and issuing room keys.
- Manage payments including cash, checks, debit cards and credit cards.
- Handle check-outs, resolving late or disputed charges.
- Answer and process guest calls, messages and requests.
- Coordinate with Housekeeping for room readiness.
- Communicate parking procedures to guests.
- Provide directions and information about the property.
- Run daily reports including arrivals, departures and report accuracy.
- Complete designated cashier and closing reports.
- Cash personal checks and traveler's checks.
Requirements:
">- High school diploma or equivalent.
- No related work experience is required.
- No supervisory experience is required.
About The Role:
">We value diversity, equity and inclusion. Our team is dedicated to providing a positive and supportive work environment.
"]",-
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