Business Solutions Associate

1 month ago


Mumbai, Maharashtra, India JoulestoWatts Business Solutions Pvt Ltd Full time

About JoulestoWatts Business Solutions Pvt Ltd

We are a leading business process outsourcing company, dedicated to providing exceptional services to our clients. Our team of experts is passionate about delivering high-quality solutions that meet the evolving needs of the industry.

Job Title: Business Solutions Associate

We are seeking a highly motivated and detail-oriented Business Solutions Associate to join our team. As a key member of our international voice process team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to our clients.

About the Role:

  • Work as a Customer Service Representative, handling customer calls and resolving issues in a professional and courteous manner.
  • Use excellent communication skills to effectively communicate with customers, colleagues, and managers.
  • Demonstrate strong problem-solving skills to resolve complex customer issues.
  • Meet or exceed performance targets, including quality metrics and sales goals.

Requirements:

  • Bachelor's degree in any field from a recognized university.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Availability to work rotational shifts, including night shifts.

What We Offer:

  • A competitive salary of ₹180,000 per annum (pro-rata based on experience).
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Employee benefits, including health insurance, retirement plans, and paid time off.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you



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