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Business Solutions Associate
1 month ago
About JoulestoWatts Business Solutions Pvt Ltd
We are a leading business process outsourcing company, dedicated to providing exceptional services to our clients. Our team of experts is passionate about delivering high-quality solutions that meet the evolving needs of the industry.
Job Title: Business Solutions Associate
We are seeking a highly motivated and detail-oriented Business Solutions Associate to join our team. As a key member of our international voice process team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to our clients.
About the Role:
- Work as a Customer Service Representative, handling customer calls and resolving issues in a professional and courteous manner.
- Use excellent communication skills to effectively communicate with customers, colleagues, and managers.
- Demonstrate strong problem-solving skills to resolve complex customer issues.
- Meet or exceed performance targets, including quality metrics and sales goals.
Requirements:
- Bachelor's degree in any field from a recognized university.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Availability to work rotational shifts, including night shifts.
What We Offer:
- A competitive salary of ₹180,000 per annum (pro-rata based on experience).
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Employee benefits, including health insurance, retirement plans, and paid time off.
How to Apply:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you
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