Business Development Associate

3 weeks ago


Mumbai, Maharashtra, India Vardhman Group Full time

At Vardhman Group, we're looking for a highly skilled Business Development Associate to join our team. As a key member of our customer-facing department, you'll play a pivotal role in building and maintaining strong relationships with our clients. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for delivering exceptional customer experiences.

The primary responsibility of this role is to engage with customers, address their inquiries and concerns, and build rapport to enhance the overall customer experience. You'll serve as the primary point of contact for customer inquiries via phone, email, and in-person interactions, providing timely and effective resolutions.

Responsibilities:
  1. Serve as the primary point of contact for customer inquiries and concerns.
  2. Listen attentively to customer needs and provide personalized solutions.
  3. Cultivate positive relationships with customers to foster loyalty and repeat business.
  4. Communicate product information, promotions, and company policies clearly and accurately.
  5. Collaborate with other departments to ensure seamless customer interactions and problem resolution.
  6. Keep detailed records of customer interactions and transactions.

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, plus benefits and opportunities for career growth.

Key requirements for this role include:

  • Bachelor's degree in Business Administration, Marketing, Communications, or related field.
  • Exceptional communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Excellent problem-solving abilities with a focus on finding creative solutions.

Vardhman Group offers a dynamic work environment, collaborative team spirit, and opportunities for professional development. If you're passionate about delivering exceptional customer experiences, apply now to become a part of our team



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