Hotel Operations Manager
3 weeks ago
Company Overview
Gamut HR Solutions is a boutique HR services provider dedicated to connecting professionals with their ideal career paths. Our team specializes in delivering tailored solutions to help candidates secure positions that align with their skills and ambitions.
Job Overview
We are seeking a Junior Captain with 1 to 3 years of experience in the hotel industry for a full-time position based in Hyderabad. The ideal candidate will leverage their expertise to enhance guest experiences, manage dining operations, and ensure a welcoming environment for all patrons.
Key Responsibilities
- Oversee the dining area, managing floor operations to ensure customer satisfaction.
- Train and supervise dining staff to maintain high service standards.
- Coordinate with the kitchen team to ensure timely and accurate food delivery.
- Address and resolve guest queries and complaints with professionalism.
- Ensure compliance with health and safety regulations.
- Collaborate with management to implement strategies for improved operations.
- Monitor inventory levels and place orders for dining essentials as needed.
- Perform regular checks to maintain ambiance and cleanliness of the dining area.
Requirements
- Knowledge of food and beverage.
- Welcome guests.
- Serving food knowledge.
- Leadership: Strong ability to guide and motivate staff to achieve operational goals.
- Problem-solving: Capable of addressing issues in a timely and effective manner.
- Team management: Experience in managing a team to ensure smooth service delivery.
- Attention to detail: Ensuring precision in order taking and service execution.
- Time management: Efficiently handling multiple tasks in a fast-paced environment.
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