Order Management Expert

11 hours ago


Bengaluru, Karnataka, India Genpact Full time

Genpact, a global leader in professional services and solutions, is seeking an experienced Order Management Expert to join our team. Our purpose is to create lasting value for clients, and we're driven by innovation, agility, and a passion for delivering exceptional outcomes.

As an Order Management Expert, you will play a critical role in driving business growth and improving customer satisfaction. Your expertise will help us optimize our order management processes, ensuring seamless execution and timely delivery of products and services.

We're looking for a highly motivated individual with a strong background in sales or customer support, who can effectively communicate with cross-functional teams and stakeholders. Your excellent analytical skills, attention to detail, and ability to work well under pressure will be invaluable assets in this role.

In this position, you will be responsible for:

  • Developing and implementing process improvements to enhance order fulfillment and customer experience
  • Analyzing data to identify trends and areas for optimization, providing actionable insights to inform business decisions
  • Collaborating with internal teams to resolve complex issues and ensure seamless order processing

To succeed in this role, you will need:

  • A graduate degree or equivalent, with a strong academic record and relevant work experience
  • Excellent communication, problem-solving, and analytical skills
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously

We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience, as well as opportunities for career growth and professional development. If you're a results-driven individual with a passion for order management and customer satisfaction, we encourage you to apply for this exciting opportunity.



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