Business Development Salesforce Specialist

12 hours ago

Aligarh, Uttar Pradesh, India beBeeSkillful Full time ₹ 8,00,000 - ₹ 13,50,000
Job Description

We are seeking a seasoned professional to join our team as a Senior Salesforce Analyst.

The ideal candidate will have extensive experience in managing Salesforce systems, with a strong focus on technical delivery, data migration, and system maintenance.

Responsibilities will include:

  • Translating business requirements into clear technical specifications;
  • Implementing changes in systems and user account settings;
  • Performing administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management;
  • Maintaining overall Salesforce system, including data loads, backups, and restores;
  • Managing dashboards, reports, forms, templates, page layouts, workflows and approvals;
  • Creating and maintaining end-user documentation including internal processes;
  • Managing and maintaining third party apps and making recommendations on tools that will provide better user experiences and efficiencies;
  • Assisting with data migration from other systems as needed;
  • Implementing Salesforce updates and relative releases, which includes researching new functional additions to Salesforce through updates and how they might be of use to the ARI instance;
  • Managing the maintenance of the Salesforce platform and associated CRM system(s) to ensure data quality and security;
  • Developing and maintaining custom Salesforce Dashboards, Reporting and Analytics to monitor all sales activity and results from the Sales teams;
  • Actively involved in reviewing, assessing and evaluating 3rd party applications;
  • Providing recommendations on best practices and efficient use of Salesforce and other applications to streamline end user and back-office operations;
  • Providing Website maintenance and technical support for Salesforce Web-to-Lead and Web-to-Case sites; updating content and graphics; monitoring performance and results; evaluating and integrating new technologies as required;
  • Participating in development of other Salesforce administration team members through training, guidance, and sharing of best practices;
  • Collaborating and aligning with departmental leadership and Solutions Analysts to ensure effective prioritization, scoping, and execution of projects and tasks;
  • Other Salesforce related tasks and projects as assigned by management;

Must Have Skills:

  • Lightning experience preferred;
  • Experience developing applications from origination through deployment;
  • Advanced skills in Microsoft Word, Excel, PowerPoint, HTML, and Adobe Acrobat;
  • In-depth knowledge of Salesforce CRM;
  • Salesforce.com Certification is preferred;
  • Knowledge of Salesforce Maps and Sales Navigator is preferred;

Education:

  • Bachelor's degree (Science Background Preferred);

Communicating:

  • Excellent interpersonal skills, as well as strong communication skills, verbal and written to both technical and non-technical audiences;
  • Ability to listen to request and provide input on how that change will affect (positively or negatively) other aspects of Salesforce and provide alternatives if necessary;

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