
Business Process Coordinator
23 hours ago
We are seeking a highly skilled Client Onboarding Specialist to join our team.
Job Description:This role is responsible for ensuring seamless client onboarding and managing complex coordination with telecom operators. The ideal candidate will have excellent analytical skills, attention to detail, and strong communication abilities.
The primary responsibilities of this position include:
- Cross-Functional Collaboration
- Work closely with Sales, Technical, and Partner teams to ensure efficient onboarding processes.
- Traffic Assurance
- Track monthly traffic targets and break them down into weekly and daily targets to ensure timely achievement.
- Telco Coordination
- Coordinate with telecom operators and connectivity partners to obtain additional capacities and resolve long-pending technical issues.
- Reports & Analytics
- Publish daily performance reports for review and analysis of traffic growth or dips.
Requirements:
To be successful in this role, you must possess the following skills and qualifications:
- Bachelor's/Master's degree in a relevant field.
- A minimum of 4+ years of experience in Client Onboarding, Business Operations, or a related field.
- Strong knowledge of CPaaS, A2P SMS, RCS, and routing technologies.
- Excellent analytical, problem-solving, and communication skills.
Benefits:
We offer a dynamic work environment, opportunities for professional growth, and a chance to make a meaningful impact in our industry.
About Us:
We are an equal opportunity employer committed to creating an inclusive environment for all employees.
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