Sales Team Lead

1 week ago

Shimoga, Karnataka, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 18,00,000
Job Title:

Business Development Manager

About the Role:

The Business Development Manager will lead a team of sales professionals, driving revenue growth and delivering excellent customer service to increase business. This role involves performance monitoring, training, coaching, and implementing effective sales strategies.

Key Responsibilities:

  • Team Leadership & Management
    • Lead, mentor, and manage a sales team.
    • Set daily, weekly, and monthly sales targets for individuals and the team.
    • Monitor performance, provide regular feedback, and conduct performance reviews.
    • Ensure the team follows company sales scripts, compliance policies, and quality standards.
  • Sales & Strategy
    • Develop and implement sales strategies to drive revenue and meet business objectives.
    • Identify opportunities to upsell, cross-sell, and retain customers.
    • Track KPIs such as call volumes, conversion rates, lead generation, and revenue.
    • Analyze sales data and prepare regular reports for senior management.
  • Training & Development
    • Provide training and coaching to improve communication, sales techniques, and product knowledge.
    • Onboard new hires and ensure smooth integration into the team.
    • Identify skill gaps and arrange refresher training sessions.
  • Operations & Process Management
    • Ensure efficient use of CRM systems, sales scripts, and sales tools.
    • Monitor call quality, customer interactions, and adherence to compliance standards.
    • Manage shift scheduling, attendance, and team discipline.
    • Work closely with marketing and operations teams to support lead generation and customer engagement initiatives.

Key Skills & Competencies:

  • Strong leadership and people management skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to handle high-pressure sales environments.
  • Data-driven decision-making with strong analytical skills.
  • Proficiency in CRM systems and MS Office tools.

Qualifications & Experience:

  • Graduate/Postgraduate in Business Administration, Marketing, or a related field.
  • 5–8 years of sales experience with at least 2–3 years in a managerial role.
  • Proven track record of managing large sales teams (20–30+ people).
  • Experience in BFSI, Telecom, EdTech preferred.

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