Dining Area Supervisor
4 weeks ago
Company Overview
GREATBELL HR Consultancy Services PVT LTD is a leading provider of technical and hospitality manpower recruitment services in India. With a strong network of over 500 companies, we specialize in matching skilled professionals with the right positions. Our team of experts strives to deliver top-quality recruitment solutions and exceed client expectations. For more information, please visit our website at our website.
Job Overview
We are seeking a skilled and experienced Dining Area Supervisor for various Hotels and Resorts in Kerala. As a Dining Area Supervisor, you will be responsible for overseeing the smooth operation of the dining area, ensuring excellent customer service, coordinating with the kitchen staff, and training new team members. This is a part-time or full-time position based in Cochin, Kerala, India. We offer a competitive salary and the opportunity to work in a dynamic and growing company.
Key Responsibilities
- Oversee the smooth operation of the dining area and ensure excellent customer service
- Greet and seat customers, take orders, and serve food and drinks
- Coordinate with the kitchen staff to ensure timely and accurate food delivery
- Train and mentor new team members
- Handle customer inquiries, concerns, and complaints in a professional and timely manner
- Maintain a clean and organized dining area
- Ensure compliance with health and safety regulations
- Assist with inventory management and ordering supplies
- Upsell menu items and promote special offers
- Handle cash and credit card transactions accurately
Requirements
- 1-3 years of experience in a supervisory role or similar position
- Excellent customer service and communication skills
- Strong leadership and organizational abilities
- Ability to work well under pressure and in a fast-paced environment
- Attention to detail and multitasking skills
- Knowledge of food and beverage operations
- Familiarity with health and safety regulations
- Basic math skills and ability to handle cash transactions
- Flexibility to work evenings, weekends, and holidays
- Certification in food safety is a plus
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