
Store Operations Specialist
2 weeks ago
Job Purpose: This role involves overseeing the process of receiving payments from vendors, managing store operations, and handling contract management.
Job Description:
The individual will be responsible for materials receiving, acting as a centralized SPOC for vendor invoice receipt, parking invoices, and releasing payments according to due dates. The payment terms are calculated based on the agreed-upon schedule.
Job Responsibilities and Time Spent:
- Receiving items deliveries, monitoring service receipts along with SLA certifications, penalty/incentive calculations, and payment terms as mentioned in PO/ WO (40%);
- Reducing contract processing lead time (20%);
- Serving as a single point of contact for vendors regarding invoice receipt, payment status updates, issue resolution, and reconciliation (20%);
- Improving store processes and optimizing inventory (20%).
Key Performance Indicators (KPIs):
- Reduce payment release lead time by 20% compared to last year;
- Facilitate vendor payment process through item quantity verification, Service Level Agreement monitoring, delivery date checks, and service certification.
Key Result Areas (KRAs):
- Reconcile vendor accounts in collaboration with Finance;
- Improve supplier relationship management by increasing the index;
- Reduce lead time for contract processing to 30 working days.
Required Skills and Qualifications:
Technical Skills: Proficiency in SAP and Excel is essential.
Behavioural Skills: Excellent interpersonal skills and strong English communication skills are necessary.
Education: Graduate/MBA degree is preferred.
Other Requirements: Strong professional communication skills are required for internal and external stakeholder interactions.
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