Customer Service Representative

2 days ago


Vadodara, Gujarat, India beBeeSupport Full time ₹ 3,20,000
Job Description

We are seeking a highly skilled Client Support Associate to join our team. As a key member of our customer service team, you will play a vital role in providing exceptional support to our clients.

  • Responsibilities include troubleshooting and resolving client issues in a timely and efficient manner.
  • You will provide engaging and responsive telephone and email support to consumer clients, sales, and internal team members.
  • A strong understanding of our products and services is essential, adhering to all policies, procedures, and guidelines.

Key Requirements:

  • A high secondary or 10+2 diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience.
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other internet-based tools.
  • A strong understanding of business operations (spreadsheets, trends, data).
  • Flexible working hours are a must.
  • Excellent oral and written communication skills;
  • An unerring attention to detail;
  • The ability to multitask, answering numerous chats/calls and navigating smoothly between both mediums.

What We Offer:

  • Transportation allowance
  • Canteen subsidy
  • Night shift allowance as per process
  • Schedule adherence bonus
  • Health insurance
  • Tuition reimbursement
  • Incentive components campaign wise
  • Work-life balance
  • Rewards and recognition


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