Lead Training Specialist

2 days ago

Pune, Maharashtra, India beBeeRetail Full time ₹ 60,000 - ₹ 80,000
Training and Development Opportunity

We are seeking a skilled Retail Trainer to handle the training needs of our offline retail team using various methodologies, techniques and interactive activities. The successful candidate will be responsible for designing and executing orientation programs for retail teams, conducting onboarding training sessions for new hires, and assigning mentors and coaches to new sales team members.

The ideal candidate will have 2-4 years of work experience as a Retail Trainer, Product Trainer, Sales Trainer or similar role, preferably in the retail industry with experience in sportswear. A Bachelor's degree in Education, Human Resources or a relevant field is also required. Additional certification in training is an added bonus.

In this role, you will have the opportunity to utilize your skills and expertise to drive business results through effective training and development. You will be able to motivate employees to achieve sales targets and maintain updated records of training curriculum and material.

  • Responsibilities:
  • Design and execute orientation programs for retail teams
  • Conduct onboarding training sessions for new hires
  • Assign mentors and coaches to new sales team members
  • Observe the customer journey and identify training needs for each touch point
  • Organize role-playing activities to simulate difficult client cases
  • Train retail team on product, service soft skills & KPIs in-store & in class room settings
  • Apply various sales training techniques (e.g. gamification, case studies and group activities)
  • Maintain updated records of training curriculum and material
  • Design training calendar in discussion with the retail ops team

Requirements:

  • 2-4 yrs work experience as a Retail Trainer, Product Trainer, Sales Trainer or similar role
  • Experience in retail industry preferably in sportswear
  • Open to travel and visit the retail stores, as needed
  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
  • Excellent communication and presentation skills
  • Ability to motivate employees to achieve sales targets
  • BSc degree in Education, Human Resources or relevant field
  • Additional certification in training will be a plus

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