Technical Support Specialist
7 days ago
About the Role: We are seeking a highly skilled Technical Support Specialist to join our team at Inspiredge IT Solutions. This is an exciting opportunity for a motivated individual with strong technical expertise to provide exceptional support to our clients.
">Key Responsibilities:
- Provide technical support to end-users via phone, email, and in-person
- Troubleshoot hardware, software, and network issues
- Work closely with senior engineers to resolve complex problems
- Develop and implement effective solutions to improve service delivery
- Stay up-to-date with industry trends and technologies
Requirements:
- 2-3 years of experience in a technical support role
- Strong understanding of operating systems, desktop hardware, and networking fundamentals
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with IT help desk software and tools
What We Offer:
- A competitive salary range of $60,000 - $80,000 per annum, depending on experience
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Flexible working hours and remote work options
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