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Business Process Automation Specialist

1 month ago


Vizag, Andhra Pradesh, India VALENTA Full time

Job Summary:

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We are seeking a highly skilled Business Process Automation Specialist to join our team at VALENTA. In this role, you will be responsible for providing technical support and troubleshooting for clients using Robotic Process Automation (RPA) solutions and bots.

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About the Role:

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The ideal candidate will have strong understanding of RPA concepts and tools, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

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Key Responsibilities:

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  • Serve as the first point of contact for customers seeking technical support for RPA and bot-related issues">
  • Diagnose and troubleshoot issues with RPA workflows, bots, and related systems">
  • Collaborate with internal teams (development, product) to address escalated issues or complex problems">
  • Monitor the performance of bots deployed across various client environments">
  • Provide proactive recommendations to optimize the performance, reliability, and efficiency of RPA bots">
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Requirements:

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  • Strong understanding of RPA concepts and tools (e.g., UiPath, Automation Anywhere, Blue Prism)">
  • Experience in troubleshooting technical issues and providing technical support">
  • Excellent problem-solving and analytical skills">
  • Strong communication and interpersonal skills">
  • Able to work independently and as part of a team">
  • Knowledge of scripting languages (Python, PowerShell) is a plus">
  • Experience with ITIL or other IT service management frameworks is beneficial">
  • Estimated salary: ₹800,000 - ₹1,200,000 per annum, depending on location (Bangalore / Mohali / Mumbai / Vapi / Nashik / Vizag)">
  • /Benefits include health insurance, retirement plan, and paid time off/">
  • /Opportunities for professional growth and development/">
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About Us:

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VALENTA is a leading provider of RPA solutions and services. We pride ourselves on delivering high-quality solutions that meet the unique needs of our clients.

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How to Apply:

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Interested candidates should submit their resume and cover letter to us via email.