
Expert Debt Negotiator
2 weeks ago
As a seasoned Debt Resolution Specialist, you will play a pivotal role in our company's mission to empower clients with the tools and support they need to regain financial stability.
We are seeking a highly skilled and results-driven professional to join our team. This critical role focuses on direct negotiation with creditors to secure favorable settlements for our clients.
The ideal candidate will possess a proven track record in debt negotiation, collections, or financial services. Strong verbal and written communication skills in English are essential for building rapport with creditors while maintaining professionalism.
The position involves handling sensitive financial matters, requiring discretion, resilience, and a client-first mindset.
Key Responsibilities:
- Initiate and manage negotiations with creditors, collection agencies, and legal representatives to reduce outstanding balances
- Analyze financial profiles and debt portfolios to determine optimal settlement strategies
- Present hardship cases persuasively to creditors, advocating for reduced payoff amounts and favorable terms
- Track and document all negotiation efforts, settlement offers, and outcomes in our CRM system
- Collaborate with internal teams to ensure timely settlements and client communication post-settlement
Requirements:
- Proven experience in debt negotiation, collections, or financial services
- Strong verbal and written communication skills in English
- Ability to build rapport with creditors while maintaining professionalism
- High attention to detail and strong documentation skills
- Proficiency in CRM systems and negotiation tracking tools
What We Offer:
- A comprehensive training program to support your success
- A collaborative, mission-driven work culture
- Clear pathways for career advancement and skill development
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