Conversation Strategist

2 days ago

Noida, Uttar Pradesh, India beBeeConversational Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Senior Conversational AI Project Delivery Lead

Job Description:

We are seeking a seasoned professional to head the delivery of large-scale conversational AI projects. This individual will oversee end-to-end project delivery, stakeholder management, and team leadership across enterprise implementations.

The ideal candidate should have hands-on experience in project team management and coding coupled with excellent communication skills.

  • Lead the end-to-end delivery of conversational AI projects ensuring timely quality and budget adherence.
  • Serve as the primary point of contact for internal stakeholders and external clients managing expectations and driving satisfaction.
  • Provide technical leadership and guidance on conversational AI platforms.
  • Manage and mentor a large multi-functional delivery team including developers business analysts and QA engineers.
  • Collaborate with solution architects product managers and engineering teams to define scope timelines and delivery roadmaps.
  • Monitor key performance indicators KPIs project risks and implement corrective actions as needed.
  • Develop and implement best practices for Agile/DevOps methodologies to ensure high-quality timely delivery.
  • Participate in code reviews technical deep-dives and maintain a hands-on approach to technology wherever required.
Required Skills and Qualifications

Skills & Experience:

  • 12+ years of experience in IT services or consulting with at least 5+ years of project delivery leadership.
  • Strong working knowledge of conversational AI platforms e.g. Amelia.AI IBM Watson Google Dialogflow Azure Bot Framework.
  • Demonstrated experience in managing delivery teams across multiple geographies.
  • Solid foundation in software development preferably in Python Java or Node.js with the ability to contribute or debug where needed.
  • Strong understanding of AI/ML workflows NLP concepts and system integration principles.
  • Proven expertise in stakeholder management client communication and handling escalations effectively.
  • Experience working with Agile/Scrum methodologies and tools like JIRA Confluence or Azure DevOps.
Benefits

This is an exceptional opportunity to join our organization and lead the delivery of large-scale conversational AI projects.

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