Ecom Customer Service Representative

3 weeks ago


Bengaluru, Karnataka, India Mintobay Full time

Mintobay is a leading fashion e-commerce company based in Bangalore.

**Job Summary:** We are seeking an experienced Ecom Customer Service Representative to join our team. This role involves providing exceptional customer service, resolving customer complaints, and ensuring a seamless shopping experience for our customers.

**Key Responsibilities:**

  • Respond to customer inquiries via phone, email, chat, and social media platforms.
  • Address customer concerns and resolve issues promptly and professionally.
  • Provide accurate product information and assist with order placement, tracking, modifications, cancellations, and returns.
  • Capture and report customer feedback to improve the overall customer experience.
  • Collaborate with cross-functional teams to resolve complex customer issues.

**Requirements:**

  • High school diploma or equivalent; Bachelor's degree in a related field is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to think critically.
  • Able to adapt to a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in using customer support software and other communication tools.

**Estimated Salary Range:** ₹2-3 Lacs per annum.



  • Bengaluru, Karnataka, India Mintobay Full time

    OverviewMintobay is a leading fashion company seeking an Ecom Customer Service Representative to provide exceptional customer experiences.


  • Bengaluru, Karnataka, India Mintobay Full time

    Job OverviewMintobay is seeking a dedicated and customer-focused individual to join our team as an Ecom Customer Service Representative. This role plays a crucial part in ensuring our customers have a seamless and enjoyable shopping experience on our platform.


  • Bengaluru, Karnataka, India Mintobay Full time

    Customer Service Role at MintobayMintobay is seeking a highly motivated and customer-focused individual to join our team as an Ecom Customer Service Representative. This role is perfect for someone who enjoys working in the fashion industry and has excellent communication skills.About UsMintobay is a leading clothing brand that offers high-quality, stylish...


  • Bengaluru, Karnataka, India Mintobay Full time

    About MintobayMintobay is a fashion-forward company dedicated to delivering exceptional customer experiences.Job OverviewWe are seeking a skilled Ecom Customer Service Representative to join our team. This role plays a vital part in ensuring our customers have a seamless and enjoyable shopping experience on our platform.Responsibilities


  • Bengaluru, Karnataka, India Mintobay Full time

    We are looking for a dedicated and customer-focused individual to join our team as an Ecom Customer Service Representative. This role is ideal for someone who is passionate about fashion and delivering exceptional customer experiences.Key Responsibilities:Provide prompt and courteous assistance to customers via various communication channels.Address customer...


  • Bengaluru, Karnataka, India IGT Solutions Full time

    IGT Solutions is seeking a highly skilled Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service. About the Role:We are looking for a Process Associate for Airline Operations to support various administrative and...


  • Bengaluru, Karnataka, India Mintobay Full time

    We are seeking a dedicated and customer-focused individual to join our team as an Ecom Customer Service Representative at Mintobay. As a key member of our support team, you will play a crucial role in ensuring our customers have a seamless and enjoyable shopping experience on our platform.Key Responsibilities:Customer Support: Provide prompt and courteous...


  • Bengaluru, Karnataka, India Titan Company Limited Full time

    Join Titan Company Limited as a skilled Customer Service Representative and contribute to driving sales growth in our dynamic call center environment.About the RoleWe are seeking highly motivated and result-driven individuals to fill the position of Outbound Telesales Professional. As a key member of our team, you will be responsible for delivering...


  • Bengaluru, Karnataka, India ExamRoom® Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and customer-focused Call Center Agent to work in our Bangalore, India office. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent service delivery.Key Responsibilities:Customer...


  • Bengaluru, Karnataka, India IGT Solutions Full time

    At IGT Solutions, we are seeking highly skilled Customer Service Representatives to join our team.About the Role:The Process Associate for Airline Operations will play a critical role in supporting various administrative and operational functions within the airline process.Main Responsibilities:Process ticket bookings, cancellations, and changes with...


  • Bengaluru, Karnataka, India IGT Solutions Full time

    About the RoleIGT Solutions is seeking a skilled Customer Service Representative to support our airline operations team. This role offers an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.Key Responsibilities:Ticket Processing and Management: Process ticket bookings, cancellations, and changes with...


  • Bengaluru, Karnataka, India ExamRoom Full time

    Job Title: Customer Service RepresentativeLocation: Bangalore, IndiaWe are seeking a highly motivated and customer-focused professional to join our team at ExamRoom in Bangalore, India. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent service delivery.Key...


  • Bengaluru, Karnataka, India IGT Solutions Full time

    About the RoleWe are seeking highly motivated individuals to join our team as Customer Service Representatives in Airline Operations at IGT Solutions.This is an exciting opportunity for candidates who possess excellent communication skills and a passion for delivering exceptional customer service.Key Responsibilities:Ticket Processing: Responsible for...


  • Bengaluru, Karnataka, India IGT Solutions Full time

    Job Summary", The Customer Service Representative for Airline Operations will play a crucial role in ensuring seamless passenger experiences. This position involves efficiently handling various administrative and operational functions within the airline process, while maintaining high standards of customer service.Key Responsibilities:", Process ticket...


  • Bengaluru, Karnataka, India Bhanzu Full time

    About BhanzuBhanzu is a pioneering organization aiming to eradicate math phobia and foster careers in math and STEM fields globally. We bridge the gap between dreams and competence, enabling students to realize their full potential and explore science, coding, and AI through the lens of math.Job OverviewThis role is an excellent opportunity for a...


  • Bengaluru, Karnataka, India Valistus International School Full time

    Valistus International School in Bengaluru is a leading institution dedicated to fostering happy learners who are inspired to innovate and contribute to the global community. With a motto of Imagine – Innovate - Inspire, the school provides stimulating learning experiences through empowered facilitators in a sustainable environment.Role OverviewThis is a...


  • Bengaluru, Karnataka, India Check Point Software Full time

    Company OverviewWe are the frontline customer service team for Check Point, responsible for delivering exceptional support experiences to our customers. Our team is dedicated to solving issues efficiently and effectively, ensuring a high level of customer satisfaction.About the RoleAs an Account Services Representative, you will be the primary point of...


  • Bengaluru, Karnataka, India DigiGro Full time

    About Our CompanyDigigro is a leading educational services provider that offers high-quality solutions to students and parents.Job SummaryWe are seeking a skilled Admission Tele-Counselor to join our team. The successful candidate will be responsible for guiding prospective parents and students through the admission process, providing detailed information...


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time

    About the Role: As a Voice Specialist at Tata Consultancy Services, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Key Responsibilities:Respond to customer calls and emails in a timely and efficient mannerResolve customer complaints and concerns through effective communication and...


  • Bengaluru, Karnataka, India Check Point Software Full time

    About Account ServicesWe are the frontline customer service team for Check Point Software, providing support to our customers through various channels including phone, chat, and web tickets. Our goal is to deliver exceptional service while resolving issues efficiently.Main ResponsibilitiesSupport customers, partners, and employees with inquiries and issues...