Customer Relationship Manager
2 weeks ago
The incumbent will be responsible for managing the entire customer relationship journey, focusing on delivering exceptional customer experiences and driving business growth through effective collections management.
Key Responsibilities- Develop and implement collections strategies to drive efficiency and customer satisfaction.
- Manage customer interactions, ensuring timely resolution of issues and maintaining a high level of customer satisfaction.
- Collaborate with cross-functional teams to design and execute customer engagement initiatives, enhancing the overall customer experience.
- Anticipate and mitigate potential customer issues, proposing proactive solutions to minimize impact.
- Design and execute proactive communication strategies to build trust and enhance customer loyalty.
- 8-10 years of relevant experience in customer service and collections management.
- Minimum of 10-12 years of experience in Real Estate, with a strong understanding of stakeholder management and customer interactions.
- Excellent communication and interpersonal skills, with the ability to handle multiple projects and priorities.
- Strong analytical and problem-solving skills, with the ability to drive business growth through effective collections management.
- Collections Management: Proven ability to drive efficiency and customer satisfaction through effective collections strategies.
- Customer Experience Management: Strong understanding of diverse customer profiles and their contexts and needs, with the ability to design and execute customer engagement initiatives.
- Strategic Thinking: Ability to anticipate and mitigate potential customer issues, proposing proactive solutions to minimize impact.
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Customer Relationship Manager
5 days ago
Gurgaon, Haryana, India INFRAMANTRA INDIA PRIVATE LIMITED Full timeJob Title: Customer Relationship ManagerAt INFRAMANTRA INDIA PRIVATE LIMITED, we are seeking a skilled Customer Relationship Manager to join our team.Key Responsibilities:• Client Onboarding: Conduct welcome calls to explain booking details and payment plans.• Client Management: Act as the main contact for assigned clients, ensuring their expectations...
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Customer Relationship Manager
3 days ago
Gurgaon, Haryana, India ScaleneWorks Full timeJob Title: Customer Relationship ManagerJob Purpose: The incumbent will be responsible for end-to-end customer relationship journey & NPS management in the Real Estate sector.Roles & Responsibilities:Financial and Strategy: Devise and distribute collections targets, strategize collection projections, and prepare CC Budget for the customer life...
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Customer Relationship Manager
2 weeks ago
Gurgaon, Haryana, India i4 Consulting : Reimagining HR Blueprints Full timeJob Title: Customer Relationship ManagerJob Summary:We are seeking a highly skilled Customer Relationship Manager to join our team at i4 Consulting: Reimagining HR Blueprints. As a CRM, you will be responsible for building and maintaining strong relationships with clients, architects, and interior decorators.Key Responsibilities:Conduct market research to...
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Customer Relationship Manager
6 days ago
Gurgaon, Haryana, India Square Yards Full timeKey Responsibilities:As a Customer Relationship Manager at Square Yards, you will be responsible for client servicing and portfolio management to retain existing customers, increase brand loyalty, and expand the client base through referrals.Key Skills:• Strong experience in handling post-sales activities• Excellent English communication skills - Spoken...
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Customer Relationship Manager
6 days ago
Gurgaon, Haryana, India ScaleneWorks Full timeJob PurposeThe incumbent will be responsible for managing the entire customer relationship journey, focusing on post-booking stage interactions, timely documentation, collections, and issue resolution to ensure a positive customer experience and high Net Promoter Score (NPS).Roles & ResponsibilitiesFinancial and Strategy• Develop and distribute collections...
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Customer Relationship Manager
2 weeks ago
Gurgaon, Haryana, India ScaleneWorks Full timeJob PurposeThe incumbent will be responsible for managing the entire customer relationship journey, ensuring timely sale-related documentation, collections, and resolution of customer issues. This role requires a deep understanding of customer needs and contexts, as well as the ability to train others on how to serve customers.Roles and...
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Customer Relationship Journey Manager
8 hours ago
Gurgaon, Haryana, India ScaleneWorks Full timeJob Overview: We are seeking a highly skilled Customer Relationship Journey Manager to join our team at ScaleneWorks. In this role, you will be responsible for managing the entire customer relationship journey from end to end, ensuring timely sale-related documentation, collections, and resolution of customer issues. Key Responsibilities:• Strategize and...
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Customer Relationship Manager
1 week ago
Gurgaon, Haryana, India ScaleneWorks Full timeJob PurposeThe incumbent will be responsible for managing the entire customer relationship journey, ensuring timely documentation, collections, and resolution of customer issues. This role requires a deep understanding of customer needs and contexts, as well as the ability to train others on how to serve customers effectively.Roles & Responsibilities Develop...
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Customer Relationship Management Lead
4 days ago
Gurgaon, Haryana, India Dezinetree Projects Pvt Ltd Full timeDeveloping and Executing CRM Strategies At Dezinetree Projects Pvt Ltd, we are seeking an experienced Customer Relationship Management Manager to lead our efforts in developing and executing CRM strategies that drive customer satisfaction and loyalty. This role will be responsible for monitoring relationships with existing customers through CRM systems,...
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Customer Relationship Manager
3 days ago
Gurgaon, Haryana, India CATALYZE CAPITAL MANAGEMENT PRIVATE LIMITED Full timeCompany OverviewCatalyze Capital Management Private Limited is a pioneering real estate firm that fosters innovation and shapes the future of urban living. With a steadfast commitment to excellence and a passion for innovative design, we believe that real estate is not just about buildings, but about curating extraordinary experiences that elevate lifestyles...
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Relationship Manager
4 days ago
Gurgaon, Haryana, India PloPdo Full timeJob Title: Relationship ManagerJob Summary:At PloPdo, we are seeking a skilled Relationship Manager to join our team. This role is responsible for managing customers and partners to develop relationships and acquire business from partners on a regular basis.Key Responsibilities:Manage customers/partners to develop relationships and acquire business from...
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Relationship Manager
3 days ago
Gurgaon, Haryana, India AideWiser SolTek Full timeJob Title: Loan Relationship Manager - Business Loans DSAJob Description:We are seeking a skilled Loan Relationship Manager to join our team at AideWiser SolTek. As a Loan Relationship Manager, you will be responsible for managing relationships with our business loan clients, providing them with exceptional service, and driving business growth.Key...
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Relationship Manager
2 weeks ago
Gurgaon, Haryana, India Axis Bank Full timeJob Title: Relationship ManagerJob Summary:The Relationship Manager will be responsible for nurturing Corporate client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements.Key Responsibilities:Acquire new...
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Relationship Manager
2 weeks ago
Gurgaon, Haryana, India Jobopenning Full timeJob Title: Relationship ManagerJob Summary:The Relationship Manager will play a pivotal role in fostering and maintaining client relationships within our stock broking house. This position is responsible for delivering exceptional service to clients, providing expert guidance on investment opportunities, and ensuring a seamless trading experience.Key...
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Customer Relationship Manager
2 weeks ago
Gurgaon, Haryana, India Square Yards Full timeJob SummaryWe are seeking a highly skilled Client Servicing and Retention Expert to join our team at Square Yards. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences and driving business growth through strategic portfolio management.Key ResponsibilitiesDevelop and implement effective client...
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Relationship Manager
2 weeks ago
Gurgaon, Haryana, India Faircent Full timeJob Title: Relationship Manager Job Summary: We are seeking a skilled Relationship Manager to join our team at Faircent. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our DSA channel partners, loan aggregators, and fintech firms. Your primary goal will be to identify new business opportunities and...
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Customer Relationship Associate
4 days ago
Gurgaon, Haryana, India i4 Consulting : Reimagining HR Blueprints Full timeJoin i4 Consulting, a leading HR services firm, in reimagining the future of HR blueprints.We are seeking a highly motivated Customer Relationship Manager to play a pivotal role in managing our relationships with clients, architects, and interior decorators.Key Responsibilities:Research ongoing projects and activities of architects and interior decorators to...
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Client Relationship Manager
1 week ago
Gurgaon, Haryana, India Zyvka Full timeJob Title: Client Relationship ManagerZyvka is seeking a skilled Client Relationship Manager to join our team. The ideal candidate will have excellent communication skills and be able to build strong relationships with clients.Key Responsibilities:Build and maintain strong client relationshipsDevelop a trusted advisor relationship with key accounts and...
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Relationship Manager
2 weeks ago
Gurgaon, Haryana, India ICICI BANK Full timeJob DescriptionSelection Process:Our rigorous selection process ensures that we identify the best talent for the role. It consists of the following stages:1. Essay test2. Profiler test3. Interview4. ICET test (aptitude test)Eligibility Criteria:We are looking for candidates who meet the following criteria:1. Age: 19-25 years2. Fresher's eligible3. Minimum...
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Senior Relationship Manager
2 weeks ago
Gurgaon, Haryana, India Axis Bank Full timeRB-LS:SKY - Affluent Virtual RMJob SummaryWe are seeking a skilled and experienced Senior Relationship Manager to join our team at Axis Bank. The ideal candidate will have a strong background in client relationship management and a proven track record of success in the banking industry.Key ResponsibilitiesManage a portfolio of high-net-worth clients and...