Executive Director of Culinary Operations

3 weeks ago

Chennai, Tamil Nadu, India collective cuisines Full time

Collective Cuisines is a pioneering hospitality enterprise based in Chennai, dedicated to crafting exceptional dining experiences that tell the story of diverse cuisines and cultures.

The role of Executive Director of Culinary Operations demands a visionary leader who can oversee the strategic direction of the company's culinary endeavors. Key responsibilities include:

  • Strategic Planning
    • Develop and implement business strategies to achieve revenue growth targets and stay competitive in the market.
    • Collaborate with stakeholders to align the company's vision and objectives across all locations.
  • Operational Excellence
    • Oversight of daily operations across all restaurants, ensuring consistency in service quality, food presentation, and customer satisfaction.
    • Optimization of workflow, inventory management, and supply chain logistics to enhance operational efficiency.
    • Establishment and enforcement of standard operating procedures (SOPs) to maintain high standards.
  • Financial Acumen
    • Preparation of budgets, forecasts, and financial reports for all restaurant outlets.
    • Analysis of profit margins, reduction of operational costs, and improvement of overall efficiency.
    • Monitoring of key performance indicators (KPIs) to ensure financial targets are met.
  • Team Leadership
    • Recruitment, training, and mentorship of managers and staff at each location.
    • Building a strong organizational culture focused on collaboration, innovation, and excellence.
    • Conducting regular team meetings to review performance and address concerns.
  • Customer Experience
    • Ensuring high levels of customer satisfaction through exceptional service and quality.
    • Management of customer feedback and complaints, implementing changes where necessary.
    • Fostering community engagement through events, marketing, and social media initiatives.
  • Compliance and Risk Management
    • Ensure all operations comply with local laws, food safety regulations, and labor laws.
    • Conducting regular audits to maintain hygiene, safety, and operational standards.
    • Mitigation of risks by implementing preventive measures and resolving issues swiftly.
  • Innovation and Development

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