Airport Passenger Services Representative

3 days ago

Nagpur, Maharashtra, India beBeeCustomer Full time ₹ 8 - ₹ 12

Job Overview:

This role involves providing exceptional customer service to airport passengers, ensuring a seamless travel experience.

The successful candidate will assist with check-in procedures, baggage handling, and boarding, while also providing information on flight schedules, delays, and airport services.

They will be responsible for ensuring compliance with safety regulations, managing passenger inquiries and complaints, and working effectively in a fast-paced environment.

Key Responsibilities:
  • Assist passengers with check-in and baggage handling
  • Provide accurate information on flight schedules, delays, and airport services
  • Ensure compliance with safety regulations and industry standards
  • Manage passenger inquiries and resolve complaints efficiently
  • Work collaboratively as part of a team to achieve excellent customer service
Requirements:
  • Excellent communication and interpersonal skills
  • Knowledge of airline operations and procedures
  • Ability to work under pressure and handle stress efficiently
  • Flexibility to work in shifts, including nights, weekends, and holidays
  • Basic IT and computer skills
  • High school diploma or equivalent required, Bachelor's degree preferred

Why this role is exciting:

This opportunity offers the chance to deliver outstanding customer service and contribute to the smooth operation of airport services.

We are looking for talented individuals who share our passion for excellence in customer service and teamwork.

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