MS Office Support Specialist

19 hours ago


Bengaluru, Karnataka, India beBeeMicrosoft Full time ₹ 12,00,000 - ₹ 16,00,000

Job Title: MS Office Support Specialist

We are seeking an experienced MS Office Support Specialist to join our team. In this role, you will provide level 2 application support and incident management for Microsoft 365 product applications.

  • You will work closely with the Productivity Tools team to troubleshoot and resolve issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments.
About This Role

This is a unique opportunity to leverage your technical expertise and passion for delivering exceptional customer experiences. As an MS Office Support Specialist, you will be responsible for:

  • Providing level 2 application support and incident management for Microsoft 365 product applications.
  • Collaborating with the Productivity Tools team to identify and resolve complex issues.
  • Evolving experience across Level 1/2 support roles in the technology stack described above.
  • Responsible for Incident and problem escalation and resolution for Office 365 platforms.

To succeed in this role, you will need:

  • Bachelor's / Master's degree in computer science engineering/technology)
  • Technical certifications would be an added advantage

We offer a dynamic and supportive work environment where you can grow and develop your skills. If you are passionate about delivering exceptional customer experiences and have a strong background in troubleshooting and resolving complex technical issues, we encourage you to apply.



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