Expert Network Delivery Manager
2 weeks ago
About Lattice Technologies Private Limited
">Lattice Technologies Private Limited is a leading provider of expert network solutions, working with clients and partners globally to help them solve complex business challenges. Our company is built on a strong foundation of innovative technology, cutting-edge research, and a commitment to excellence.
">Job Description
">The Client Lead - Expert Network Operations will play a critical role in driving the growth and success of our expert network. This individual will be responsible for managing a team of experts, overseeing the execution of expert calls, and developing strategies to drive account growth and customer satisfaction.
">Key Responsibilities
">- ">
- Team Management: Develop and lead a high-performing team of experts, providing guidance and support to ensure their success.">
- Operations & Execution: Ensure seamless execution of expert calls, meeting client expectations and delivering high-quality results.">
- Client & Account Management: Build and maintain strong relationships with key clients, driving growth and customer satisfaction through excellent service delivery.">
- Expert Network Growth: Develop and implement strategies to grow our expert network, identifying new opportunities and expanding existing relationships.">
- Process Improvement: Continuously assess and improve internal processes to increase efficiency, improve client satisfaction, and optimize resource allocation.">
Requirements
">To succeed in this role, you will need:
">- ">
- Bachelor's degree in Business, Economics, or a related field.">
- 6-8 years of experience in a team management role in expert network operations, consulting, research, or related fields.">
- Experience in private equity, consulting, or corporate advisory services is a plus.">
- Strong leadership skills with the ability to lead and manage high-performing teams.">
- Excellent communication and interpersonal skills.">
- Demonstrated success in managing client relationships and delivering high-quality service.">
Compensation and Benefits
">We offer a competitive salary and benefits package, including a base salary of ₹2,400,000 per annum, performance-based incentives, and opportunities for professional growth and development. Our estimated total compensation for this position is ₹3,200,000 per annum, based on location and industry standards.
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