Expert Network Delivery Manager

2 weeks ago


Delhi, Delhi, India Lattice Technologies Private Limited Full time

About Lattice Technologies Private Limited

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Lattice Technologies Private Limited is a leading provider of expert network solutions, working with clients and partners globally to help them solve complex business challenges. Our company is built on a strong foundation of innovative technology, cutting-edge research, and a commitment to excellence.

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Job Description

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The Client Lead - Expert Network Operations will play a critical role in driving the growth and success of our expert network. This individual will be responsible for managing a team of experts, overseeing the execution of expert calls, and developing strategies to drive account growth and customer satisfaction.

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Key Responsibilities

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  • Team Management: Develop and lead a high-performing team of experts, providing guidance and support to ensure their success.">
  • Operations & Execution: Ensure seamless execution of expert calls, meeting client expectations and delivering high-quality results.">
  • Client & Account Management: Build and maintain strong relationships with key clients, driving growth and customer satisfaction through excellent service delivery.">
  • Expert Network Growth: Develop and implement strategies to grow our expert network, identifying new opportunities and expanding existing relationships.">
  • Process Improvement: Continuously assess and improve internal processes to increase efficiency, improve client satisfaction, and optimize resource allocation.">
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Requirements

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To succeed in this role, you will need:

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  • Bachelor's degree in Business, Economics, or a related field.">
  • 6-8 years of experience in a team management role in expert network operations, consulting, research, or related fields.">
  • Experience in private equity, consulting, or corporate advisory services is a plus.">
  • Strong leadership skills with the ability to lead and manage high-performing teams.">
  • Excellent communication and interpersonal skills.">
  • Demonstrated success in managing client relationships and delivering high-quality service.">
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Compensation and Benefits

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We offer a competitive salary and benefits package, including a base salary of ₹2,400,000 per annum, performance-based incentives, and opportunities for professional growth and development. Our estimated total compensation for this position is ₹3,200,000 per annum, based on location and industry standards.


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