Order Management Developer

1 week ago

Delhi, Delhi, India beBeeDeveloper Full time ₹ 15,00,000 - ₹ 25,00,000

Job Opportunity

We are seeking an experienced developer to lead the design and implementation of Order Management processes in ServiceNow. This is a unique opportunity to collaborate with cross-functional teams and deliver scalable, high-quality solutions.

Key Responsibilities

  • Develop enhancements and review existing designs identified during UAT phases.
  • Implement ServiceNow OM and CSM modules, including simple and complex order capture and orchestration.
  • Integrate with SPM & CSM processes and third-party tool integrations via APIs and Integration Hub.
  • Collaborate with the ServiceNow Architect and technical leads to ensure best practices in design and development.
  • Translate user stories into ServiceNow features with minimal customization.
  • Contribute to prototyping and solution design leveraging native ServiceNow capabilities.

Required Skills & Qualifications

  • 6+ years of hands-on ServiceNow development experience, including 3+ years with Order Management (OM).
  • Strong expertise in Service Catalog definition and setup, Workspaces, UI Builder, Flow Designer, and ServiceNow Platform features.
  • Portal management and customization, API integrations with third-party tools, and experience in designing and prototyping solutions.
  • Knowledge of sales and ordering processes, a plus.

Personal Qualities

  • Excellent communication skills to explain complex topics to non-technical audiences.
  • Strong problem-solving and analytical skills.
  • Ability to learn quickly and adapt to project needs.
  • Proactive and collaborative mindset, with a strong team spirit.

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