Order Fulfillment Co-ordinator

2 weeks ago

Delhi, Delhi, India Inti Fashions Full time
We're Hiring – Order Fulfillment Coordinator at Inti Fashions
At Inti Fashions , every order tells a story—of style, quality, and timely delivery. We're looking for a detail-oriented and tech-savvy Order Fulfillment Coordinator to ensure our customers receive their orders exactly as promised.
If you have experience in Shopify order management, e-commerce operations, and delivery coordination , this role is for you.
Location: Coimbatore
Employment Type: Full-time
Eligibility
Gender: Male or Female candidates can apply.
Education: Minimum Bachelor's Degree in any field.
Experience: Freshers to experienced candidates welcome.
Must have good communication skills and basic computer knowledge.
Shopify or e-commerce experience is an added advantage.
Key Responsibilities
1. Shopify Order Management
Monitor, receive, and review orders from Shopify and other sales channels.
Verify product availability, pricing, and customer details.
Update order statuses in Shopify and send acknowledgments to customers.
Manage order modifications, cancellations, and refunds in Shopify.
2. Order Processing & Entry
Enter orders into ERP/order management systems for internal tracking.
Ensure order accuracy and compliance with terms.
3. Inventory & Stock Coordination
Check real-time stock levels before confirming orders.
Coordinate with the warehouse to pick, pack, and prepare goods for dispatch.
Flag low stock and support replenishment planning.
4. Delivery & Logistics Coordination
Liaise with courier/delivery partners for timely pickups.
Schedule and track deliveries until the final handover to the customer.
Handle delivery exceptions such as delays, incorrect addresses, or damaged goods.
5. Shipping & Documentation
Prepare shipping invoices, packing lists, and labels directly from Shopify or ERP.
Ensure all dispatches are well-documented and error-free.
6. Customer Communication
Respond promptly to order-related inquiries via email, calls, or WhatsApp.
Share shipment tracking updates proactively.
Resolve complaints and returns in coordination with the warehouse and logistics.
7. Reporting & Analysis
Generate weekly reports from Shopify and ERP on order volumes, delivery timelines, and fulfillment rates.
Provide insights to improve operations and reduce delivery delays.
Ideal Candidate
Experience in Shopify order processing and e-commerce platforms.
Strong knowledge of delivery/logistics coordination.
Excellent organizational and communication skills.
Familiarity with ERP systems and basic Excel functions.
Ability to work in a fast-paced, high-volume environment.
Why Work with Us?
Be part of a growing fashion brand with a strong digital presence.
Gain hands-on experience in Shopify and e-commerce fulfillment.
Collaborative work environment with room for growth.
How to Apply:
Email your CV to with the subject line: "Order Fulfillment Coordinator – Inti Fashions" .
Mobile No: 87548 85005

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