Executive - Customer Service (3-5 Yrs) Delhi Ncr (after-sales/customer Service)

3 weeks ago


Delhi, Delhi, India Academa Full time

Improving customer Experience - Researching user-friendly features and making promotional offers to attract and retain customers Analyzing sales data- Reviewing sales insights to develop sales strategies and generating data-driven market insights Managing teams - Leading teams of copywriters graphic designers and software developers to create engaging websites - Ensuring compliance- Evaluating legal disclaimers and website content to ensure they are compliant error-free and on-brand - Managing orders Working with demand planning merchandising and warehouse teams to ensure orders are fulfilled on time Providing customer service- Ensuring excellent customer service and resolving customer complaints and feedback in a timely manne ref updazz com



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