
Operations Support Specialist
1 week ago
We're seeking a detail-oriented and proactive team member to support our content and data management processes.
The role involves working closely with producers, managing data, ensuring accurate file uploads, and maintaining overall hygiene of assets in our internal systems.
- Main Responsibilities:
- Handle raw data dumps from quick site searches, clean, organize, and present them using Excel (VLOOKUP, pivot tables, etc.).
- Work with audio producers to receive and manage audio files.
- Use AI tools/software to assist with audio mastering and ensure correct file versions are maintained.
- Upload and manage finalized master files in the Content Management System.
- Ensure file hygiene, metadata accuracy, and proper asset tagging.
- Learn and adapt to internal tools for data and asset management.
- Coordinate with cross-functional teams to resolve discrepancies or missing assets.
- Maintain process documentation and ensure compliance with operational workflows.
- Required Skills and Qualifications:
- Proficiency in MS Excel (VLOOKUP, data cleaning, formatting, reporting).
- Ability and willingness to quickly learn internal tools and systems.
- Strong attention to detail and commitment to data/file hygiene.
- Experience in uploading and handling digital assets (Content Management System knowledge preferred).
- Good communication skills and ability to work with cross-functional teams.
- Prior experience in operations, content management, or data handling is a plus.
This role offers the opportunity to grow professionally and personally, working on a wide range of projects that contribute to the company's success.
A key benefit of this role is the chance to develop strong relationships with cross-functional teams and build a network of professional contacts within the organization.
Other InformationThis position requires a proactive and adaptable individual who can thrive in a fast-paced environment.
If you are looking for a challenging and rewarding role that allows you to grow your skills and expertise, we encourage you to apply.
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