Customer Service Manager
7 days ago
Job Overview We are looking for a Customer Service Manager to oversee the after-sales service operations in India. Core focuses include managing service suppliers, developing service outlets, providing professional printer after-sales technical training for service partners, and driving continuous improvement of customer service quality. The role demands strong management capabilities, profound printer technical expertise, and excellent communication skills to ensure customer satisfaction and smooth operation of the after-sales system. Key Responsibilities Manage target market service suppliers (screening, onboarding, daily supervision) and develop service outlets to build a comprehensive outsourcing service supplier system. Formulate and implement service supplier management policies, performance evaluation criteria, and design targeted technical training programs for them (covering fault troubleshooting, maintenance, repair, etc.). Participate in optimizing customer service policies, systems, and processes; draft customer service improvement plans to standardize after-sales operations. Handle after-sales parts management (demand analysis, ordering, inventory, bookkeeping) and daily printer DOA determination; formulate and execute the annual parts budget. Collect service supplier and customer feedback, coordinate and resolve complex product quality accidents and customer complaints to maintain brand reputation. Document service records, training materials, and supplier management information; stay updated on the latest printer technologies to optimize the after-sales service system. Required Qualifications Bachelor's degree or above; excellent verbal and written communication skills in English. In-depth understanding of target market printer sales channels; 3+ years of printer industry customer service management experience. Proficiency in troubleshooting and repairing various printers (laser) and conducting technical training. Strong team management, coordination, and problem-solving abilities; adept at handling complex complaints. Familiar with office software, after-sales tracking systems, and basic network configurations related to printers. Self-motivated, result-oriented, with high sense of responsibility, professional ethics, and team spirit.
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Customer Service Manager
4 days ago
bangalore, India Westbury Kommerce Full timePosition Title: Manager, Customer ServiceEducation: Graduate / Postgraduate Experience: 8 to 10 yearsLocation: Bengaluru Role DescriptionWe are seeking a highly experienced and data-driven Customer Support Manager to lead and scale our multi-channel customer experience function for D2C websites. The ideal candidate has proven experience in Customer Service,...
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Customer Service Manager
4 days ago
bangalore, India Westbury Kommerce Full timePosition Title: Manager, Customer Service Education: Graduate / Postgraduate Experience : 8 to 10 years Location: Bengaluru Role Description We are seeking a highly experienced and data-driven Customer Support Manager to lead and scale our multi-channel customer experience function for D2C websites. The ideal candidate has proven experience in Customer...
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Customer Service Manager
4 days ago
Bangalore, India Westbury Kommerce Full timePosition Title: Manager, Customer Service Education: Graduate / Postgraduate Experience : 8 to 10 years Location: Bengaluru Role Description We are seeking a highly experienced and data-driven Customer Support Manager to lead and scale our multi-channel customer experience function for D2C websites. The ideal candidate has proven experience in Customer...
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Customer Service Manager
5 days ago
bangalore, India KUKA Full timeDescription Candidate for the position of Customer Service Engineer will be responsible for technical support for all KUKA industrial robot systems. Must be self-motivated with high energy level and comfortable in working in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. Must possess strong customer orientation,...
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Bangalore, Karnataka, India Millennium Global Service Full timeCall Hr Contact 9896938251 Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Bengaluru Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to...
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Customer Service Manager
2 weeks ago
Bangalore, Karnataka, India Standard Chartered Full timeJob Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue target Responsibilities Ensure high level of customer service and manage difficult customer situations...
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Custom Service Manager
4 weeks ago
Bangalore, Karnataka, India Hewlett Packard Enterprise Full timeCustom Service Manager This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live...
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Custom Service Manager
3 weeks ago
Bangalore, Karnataka, India Hewlett Packard Enterprise Full timeCustom Service Manager This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live...
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Home Manager
2 weeks ago
bangalore, India Home Manager for Residential Full timeJob Description: Home Manager Position Title: Home Manager Location: Residential Premises Employment Type: Full-Time (flexible hours, including weekends when required) 1. Position Overview The Home Manager is responsible for overseeing the entire household operations, ensuring smooth functioning, coordination, and maintenance of the residence. The role...
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Home Manager
6 days ago
bangalore, India Home Manager for Residential Full timeJob Description: Home Manager Position Title: Home Manager Location: Residential Premises Employment Type: Full-Time (flexible hours, including weekends when required) 1. Position Overview The Home Manager is responsible for overseeing the entire household operations, ensuring smooth functioning, coordination, and maintenance of the residence. The role...
