Global Customer Experience Advocate

1 week ago


tumakuru, India beBeeCustomerService Full time

Unlock a World of Opportunities in US Travel Customer ServiceJob Title: Customer Service RepresentativeWe are seeking talented and motivated individuals to join our virtual team as a Customer Service Representative. This is an exciting opportunity to provide world-class customer support services for international travelers.Key Responsibilities:Handle inbound and outbound calls, assisting US-based customers with flight bookings, changes, and queries.Ensure exceptional customer experience through clear communication and effective problem-solving.Maintain accurate records in CRM systems and adhere to company processes.Upsell ancillary services such as baggage, seats, insurance, and hotels where applicable.Requirements:Strong proficiency in spoken and written English, enabling clear communication with international customers.Experience in Customer Service, Customer Support, or related roles.Excellent communication and interpersonal skills.Ability to multitask and manage time effectively.Proficiency in using customer service software and tools.High school diploma or equivalent; a college degree is preferred.Benefits:Competitive salary with night-shift allowances.Permanent Work From Home opportunity.Attractive incentives on performance and upselling.Training and career growth opportunities.A chance to work with an international travel brand.



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