Nepali Customer Experience Specialist

6 days ago


tumakuru, India beBeeCustomer Full time

Job Title:Nepali Customer Support SpecialistAbout the Role:This is an exciting opportunity to work in a customer-centric environment, delivering exceptional support to clients via multiple channels. As a Nepali Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty.Key Responsibilities:Resolve customer inquiries and provide product information accuratelyAnalyze customer needs and offer relevant solutionsDocument interactions in CRM tools and adhere to standard proceduresCollaborate with internal teams to resolve complex issues effectivelyMaintain service quality, response time, and customer satisfaction metrics consistentlyQualifications:Exceptional command of both Nepali and English languagesStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervision requiredBasic computer literacy with proficiency in relevant softwarePrevious customer support experience is highly desirable but not mandatoryBenefits:The ideal candidate will have excellent interpersonal skills, a positive attitude, and a strong passion for delivering exceptional customer experiences. We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment that fosters collaboration and innovation.



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