Nepali Remote Support Expert

2 weeks ago


tumakuru, India beBeeCustomerSupport Full time

We are seeking a skilled professional to deliver high-quality assistance to our customers in Nepali and English.This role involves resolving customer inquiries, providing product information, and ensuring exceptional customer satisfaction. We encourage fresh graduates with strong language skills to apply for this challenging opportunity.The successful candidate will be responsible for:Responding to customer queries via calls, chats, and emailsAnalyzing customer needs and offering accurate solutionsDocumenting interactions in CRM tools and following standard proceduresCollaborating with internal teams to resolve complex issuesMaintaining service quality, response time, and customer satisfaction metricsTo excel in this position, you will require:Exceptional command of Nepali and English languagesStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious customer support experience is an asset but not required



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