IT Infrastructure Support Manager

5 days ago

dindigul, India beBeeSystemAdministrator Full time

Job Title: IT Service Management SpecialistRole SummaryThis position is responsible for providing support for the Managed Services tool sets and supporting processes and procedures.The successful candidate will have a solid background in supporting external customer-facing systems and an understanding of IT service management principles and best practices.They should also have a good working knowledge of industry-leading IT help desk tools and trends.Key ResponsibilitiesAct as Subject Matter Expert with respect to technical and functional design requirements, general data concepts, mapping, and relationships.Troubleshoot and fix issues related to ServiceNow.Provide administrative support for users, roles, and groups.Provide technical support for the existing ServiceNow environments, applications, and modules.Maintaining and reviewing the effectiveness and efficiency of all ITSM processes.Support the upgrades and evolution of ServiceNow.Monitor assignment group queues in ServiceNow and proactively assume ownership of incidents and requests.Work with other members of the Platform team on an as-needed basis to ensure that the design and processes meet technical requirements.Validate Service request requirements and work them to completion in ServiceNow.Participate with operational teams to identify enhancement opportunities for improvement and work to implement enhancements.What You'll Bring to the TableExcellent communication and customer service skills.Proven ability to learn.Good understanding of ITIL methodologies.2-3 years of ITSM industry experience.Experience working in the ServiceNow platform is a preference.Working knowledge of ServiceNow components, such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, and Release Management, is an asset.

  • IT Infrastructure Manager

    2 weeks ago

    dindigul, India beBeeNetworkAdministration Full time

    About Our IT InfrastructureWe are seeking a skilled Network Administrator to manage our company's IT infrastructure, ensuring seamless connectivity and optimal performance.This role involves overseeing the procurement, configuration, and troubleshooting of IT equipment, as well as managing network security, hosting, and domain services.Key...

  • Senior IT Infrastructure Manager

    2 days ago

    dindigul, India beBeeInfrastructure Full time

    Job OverviewWe are seeking a skilled IT Infrastructure Management Support professional to join our team.This role involves overseeing the management and maintenance of our IT infrastructure systems, ensuring optimal performance and reliability.Responsibilities include:Managing Microsoft 365 Cloud Directory (users, access, security policies, device...

  • IT Infrastructure Support Professional

    2 weeks ago

    dindigul, India beBeeCloud Full time

    System Administrator TraineeWe are seeking a highly motivated and detail-oriented System Administrator Trainee to join our team. The ideal candidate will have a strong foundation in computer science and IT, with excellent written and verbal communication skills.The System Administrator Trainee will be responsible for monitoring customer Azure infrastructure,...

  • IT Infrastructure Manager

    2 weeks ago

    dindigul, India beBeeInfrastructure Full time

    We are seeking a seasoned IT infrastructure professional to manage our Microsoft 365 Cloud Directory, AWS Cloud Servers, and provide end-user support.Manage users, access, security policies, and device management within the Microsoft 365 Cloud Directory.Oversee data storage, backups, server health, and monitoring for AWS Cloud Servers.Support employees with...

  • Cloud Infrastructure Support Professional

    2 weeks ago

    dindigul, India beBeeInfrastructure Full time

    As a Trainee System Admin, you'll be part of a dynamic team that oversees customer infrastructure, handles incidents, and supports day-to-day operations in the cloud.The ideal candidate will possess strong technical skills, including basic knowledge of operating systems and Microsoft Azure technologies. A degree in Cloud Computing is beneficial but not...

  • IT Infrastructure Management Professional

    1 week ago

    dindigul, India beBeeSystemAdmin Full time

    The Trainee System Admin role is an exciting opportunity to embark on a career journey in IT infrastructure management. Our ideal candidate will be responsible for monitoring customer systems, responding to technical incidents, participating in calls, and collaborating with the team.To excel in this position, you should have a solid understanding of computer...

  • Linux Infrastructure Specialist

    2 weeks ago

    dindigul, India beBeeInfrastructure Full time

    Linux Infrastructure SpecialistWe are seeking a highly skilled Linux Infrastructure Specialist to join our team.Server Administration: Manage servers, perform performance monitoring, and optimize resource utilization.Technical Skills: VMware, Hyper-V, Active Directory, DNS, DHCP, IIS, SMTP, WINS, DFS, Cluster Services, Patch Management, Backup & Recovery,...

  • Cloud Infrastructure Specialist

    1 week ago

    dindigul, India beBeeCloudInfrastructure Full time

    About the RoleWe are seeking a Cloud Infrastructure Professional to assist in customer onboarding and support for Managed OpenStack and Managed Kubernetes products. As a Solutions Architect, you will serve as the primary technical point of contact for our customers, guiding them through their journey of adopting and scaling with our cloud native...

  • Infrastructure Systems Expert

    2 weeks ago

    dindigul, India beBeeinfrastructure Full time

    Systems Infrastructure SpecialistWe are seeking a skilled Systems Infrastructure Specialist to build and maintain our technology infrastructure. This is a hands-on technical role where you will work closely with leadership and internal teams to design, manage, and optimize systems.The primary focus of this position is on building and maintaining robust...

  • IT Infrastructure Specialist

    2 weeks ago

    dindigul, India beBeeNetwork Full time

    Job Title:A key role in ensuring the security and efficiency of healthcare environments is to support our distributed team with secure, reliable IT operations across systems, networks, and devices.The ideal candidate will possess strong troubleshooting skills, a proactive mindset, and the ability to work independently while coordinating with U.S.-based...