Fitness Specialist

3 days ago

Kanpur, Uttar Pradesh, India WTF Gyms Full time

Key Responsibilities

  • Training Design & Delivery
    • Develop and conduct structured training sessions for gym trainers on:
    • Professional behavior & grooming
    • Soft skills & communication (greeting, client engagement, empathy, handling objections)
    • PT sales techniques (consultation, conversion, upselling)
    • Cross-selling & revenue generation skills (nutritional plans, supplements, memberships)
    • Fitness education (exercise science basics, workout safety, injury prevention, BCA test interpretation)
    • Create role plays, case studies, and real-life simulations for better learning impact.
      • Trainer Evaluation & Development
        • Assess trainers' performance during and after training sessions.
        • Share structured feedback and create individual development plans.
        • Maintain training MIS, daily/weekly progress reports, and ensure trainers meet performance benchmarks.
          • Content Creation
            • Design engaging training modules, SOPs, and manuals aligned with WTF standards.
            • Update content regularly as per industry trends and organizational needs.
              • Collaboration
                • Work closely with Regional Managers, Gym Managers, and HR to identify training needs.
                • Support in onboarding and induction of new trainers.
                  • Quality & Culture Building
                    • Ensure that all trainers represent WTF Gyms' values of professionalism, customer-centricity, and excellence.
                    • Drive a positive culture of learning, service orientation, and sales accountability.

Key Requirements

  • Bachelor's degree in Sports Science, Physical Education, Fitness Management, or related field.
  • Certification in ACE / ISSA / NASM / ACSM preferred.
  • Minimum 3–5 years of experience as a Fitness Trainer / Master Trainer / Corporate Trainer.
  • Strong knowledge of fitness, nutrition, and personal training methodologies.
  • Excellent communication, presentation, and interpersonal skills.
  • Proven ability to train on sales and soft skills.
  • Energetic, motivational, and approachable personality.

KPIs (Key Performance Indicators)

  • Trainer PT sales conversion % improvement post-training.
  • Cross-sell/upsell contribution to gym revenue.
  • Number of training sessions conducted monthly.
  • Trainer evaluation scores & customer satisfaction scores.
  • Reduction in trainer-related customer complaints.

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