Support Specialist

1 week ago


kurnool, India beBeeCustomerService Full time

We are seeking a highly skilled Customer Service Support Specialist to join our organization. The ideal candidate will possess strong technical knowledge and excellent communication skills to handle customer inquiries in a timely and accurate manner.The primary responsibilities of this role include reviewing technical specifications, processing customer orders, and managing service tickets through our ticketing system. To be successful in this position, the candidate should have strong analytical skills, attention to detail, and the ability to work effectively in a team environment.In addition to technical proficiency, the candidate should possess excellent communication and interpersonal skills to interact with customers and internal stakeholders. Strong problem-solving skills and the ability to work under pressure are also essential for this role.The ideal candidate will have 3-5 years of experience in customer service or technical support, with a strong background in processing customer orders and managing service tickets. Proficiency in MS Office 365 and other productivity tools is also required.This is an exciting opportunity for a motivated individual to take on a key role in our organization and contribute to our mission of delivering exceptional customer service.Key Requirements:3-5 years of customer service or technical support experienceTechnical proficiency in processing customer orders and managing service ticketsExcellent communication and interpersonal skillsStrong analytical and problem-solving skillsAbility to work effectively in a team environment



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