Technical Support Specialist

About the RoleThe Technical Support Specialist provides customer support for MEDIT products, attends events, updates knowledge base materials, and interacts with customers online and in person.This role is responsible for handling service tickets via email, live chat, remote support, and phone calls for assigned regions. The specialist must process English...

Job Role: Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team.You will be responsible for providing expert technical assistance to customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve technical problems efficiently.Key Responsibilities:Serve as a primary escalation...

Technical Support Specialist Job DescriptionThe primary role of the Technical Support Specialist is to provide timely and effective technical assistance to users via various communication channels. This involves troubleshooting, resolving incidents, and escalating unresolved issues to higher support levels.Log all incidents, service requests, and actions in...

Job Opportunity:We are seeking an IT Help Desk Specialist to provide high-quality support to our users. The ideal candidate will strive to meet or exceed all service level agreement goals by responding to incoming requests for assistance from users experiencing problems.Troubleshoot, analyze, resolve, track, escalate, and document various technical issues...

We are seeking a highly skilled Customer Service Support Specialist to join our organization. The ideal candidate will possess strong technical knowledge and excellent communication skills to handle customer inquiries in a timely and accurate manner.The primary responsibilities of this role include reviewing technical specifications, processing customer...

Job OverviewThe On-line Service Specialist is responsible for providing top-notch online telephonic support to customers with technical queries from the Australian market. This role involves timely updates on customer complaints via ticketing tools or other systems, as advised by management.

We are seeking a Senior IT Technical Specialist to join our team. The ideal candidate will have extensive experience in designing and implementing technical solutions for HR applications.Key Responsibilities:Develop technical designs to enhance system functionalityCollaborate with developers to deliver projects on time and within budgetAnalyze complex...

Technical Support RoleJob Summary:This position involves providing technical support to clients, requiring a strong understanding of software applications and their usage.The role requires excellent analytical skills, attention to detail, and effective communication with stakeholders.Key Responsibilities:Provide technical assistance to clients via phone,...

Technical Solutions SpecialistAs a Technical Solutions Specialist, you'll serve as the primary technical point of contact for customers. You will be responsible for delivering solutions by working closely with internal and external teams.Your key responsibilities include implementing and supporting marketing automation solutions, collaborating with solution...

Our company is seeking a skilled IT professional to join our dynamic team.We require an individual with expertise in Windows, macOS, Office 365, and common enterprise applications. Experience with Active Directory, Exchange, Teams, and remote support tools is highly valued.The ideal candidate will have excellent communication and customer service skills, as...