Global Technical Support Specialist

1 week ago


meerut, India beBeeTechnical Full time

Global Technical Support SpecialistWe are seeking highly skilled technical professionals to fill Global Technical Support Specialist positions. These remote freelance roles offer a chance for experienced troubleshooters and customer advocates to excel in application support, technical analysis, and issue resolution.Troubleshoot real-time technical issues in cloud-based systems and enterprise environments.Contribute to product support by managing and resolving tickets across platforms like ServiceNow, JIRA, Zendesk or Freshdesk.Support SaaS product environments, monitoring logs, validating configurations and escalating to engineering when needed.Candidates should have hands-on experience in Technical Support, IT Support, Application Support or related roles with strong communication skills and ability to work with international teams.Minimum 1–3 years of experience in Technical Support or related fields.Experience using common ticketing tools (ServiceNow, JIRA, Zendesk or equivalents).Ability to work independently in a remote setup.



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