IT Service Desk Manager

Job Title: Help Desk LeadWe are seeking a skilled and experienced Help Desk Lead to join our team. The successful candidate will be responsible for managing a team of help desk analysts, ensuring that all customer queries are resolved efficiently and effectively.Key Responsibilities:Manage a team of help desk analysts, providing guidance and support as...

Join Verdantas – A Top #ENR 81 Firm! We are seeking a highly skilled and strategic manager of IT infrastructure & end-user services to lead and oversee our critical technology service pillars. This role is responsible for the operational excellence, strategic direction, and lifecycle management of our Cloud platforms (Iaa S/Paa S/Saa S), Azure AD, VDI,...

As a key member of our IT team, you will be responsible for managing and maintaining the Freshservice platform to ensure seamless service delivery. Your role will involve configuring and customizing various modules, implementing automation workflows, and designing optimized ITSM processes.Job Responsibilities:Configure, customize, and maintain Freshservice...

Expert sought after for optimizing IT service management processes to enhance efficiency and productivity.Main Responsibilities:Design, configure, and maintain ITSM systems to ensure seamless integration with existing infrastructure.Implement automation workflows, SLAs, and integrations with other enterprise tools to streamline operations.Key Performance...

Healthcare Technology Intern - 12 weeks of hands-on experience in a remote role.The role offers the opportunity to work with healthcare IT systems, support operations, and participate in structured weekly training modules and assessments. You will be working remotely and have the flexibility to work from anywhere with a reliable internet connection. Key...

Senior Manager of Operational ExcellenceThis role entails leading complex engagements or multiple independent engagements in financial services operations environments.Direct a team of ~500+ professionals delivering services across multiple clients in various geographies.Develop an understanding of technology platforms supporting client delivery, focusing on...

Job Summary: Responsible for driving team to meet AOP targets for responsible region and monitor and analyze sales performance, identifying areas for improvement and taking corrective actions.Key Responsibilities: 1. Customer engagement and driving technical product sales (recon, Ashwasan, Oil, D Check, Batteries, Repairs, Rebuild, retail products, and BD...

**Front Office Executive (FOE)** **I, Role (FOE)** - To welcome & Assist Customer on their arrival in centre. - Take down customer’s details and information. (Forms and official Templates to be filled). - Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). - Attending calls - Receiving, and...

Customer Service SpecialistWe are seeking a highly motivated and detail-oriented Customer Service Specialist to provide technical assistance related to software products.

About This RoleWe are seeking a skilled professional to fill this key position.This is an exciting opportunity for someone who wants to utilize their skills in service management and customer relationship management.Monitoring stock levels and inventory movements to ensure efficient operations.Planning on-site interventions, including technician and...