Customer Service Manager
2 weeks ago
Job Title: Help Desk LeadWe are seeking a skilled and experienced Help Desk Lead to join our team. The successful candidate will be responsible for managing a team of help desk analysts, ensuring that all customer queries are resolved efficiently and effectively.Key Responsibilities:Manage a team of help desk analysts, providing guidance and support as needed.Respond to customer queries in a timely and professional manner, ensuring that all issues are resolved to the customer's satisfaction.Monitor and analyze help desk performance metrics, identifying areas for improvement and implementing changes as necessary.Develop and implement process improvements to increase efficiency and effectiveness of the help desk operation.Collaborate with other teams to identify and resolve complex technical issues.Requirements:Proven experience in a help desk or customer service role, with a strong background in problem-solving and communication.Excellent leadership and management skills, with the ability to motivate and guide a team of analysts.Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues at all levels.Bachelor's degree in Computer Science or related field.What We Offer:A competitive salary and benefits package.The opportunity to work with a dynamic and innovative team.Professional development opportunities, including training and certification programs.A collaborative and supportive work environment.
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Customer Service Ambassador
1 day ago
Eluru, India beBeeAmbassador Full timeCustomer Service AmbassadorThe Customer Service Ambassador embodies the spirit of exceptional customer experiences by delivering timely, accurate, and personalized responses to inquiries, resolving issues promptly, and maintaining professionalism throughout interactions.Critical Responsibilities:Respond to customer queries via phone, email, or chat, ensuring...
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Customer Service Representative
1 week ago
Eluru, India beBeeCustomerService Full timeCustomer Service ProfessionalWe are seeking an experienced and skilled individual to provide exceptional customer service. As a key member of our team, you will be the primary point of contact for customers via email, chat, and phone.About the RoleTo deliver prompt and effective responses to customer inquiries.To identify and resolve customer issues in a...
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Automotive Customer Service Advocate
1 week ago
Eluru, India beBeeCustomer Full timeAs a key player in our organization, the Automotive Customer Service Representative will be responsible for managing daily customer requests to ensure seamless customer satisfaction.This role involves handling customer inquiries, addressing complaints promptly, and conducting product sales and returns. The successful candidate must possess strong analytical...
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Remote Customer Service Professional
1 week ago
Eluru, India beBeeCustomerSupport Full timeJob DescriptionThis remote opportunity involves supporting customer inquiries, processing orders and managing service tickets through a ticketing platform. Key responsibilities include handling customer queries, reviewing engineering drawings, entering order details and working with internal teams to resolve issues.The ideal candidate will possess 3-5 years...
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Customer Service Excellence Specialist
2 weeks ago
Eluru, India beBeeCustomerService Full timeCustomer Service Excellence SpecialistThis role involves providing exceptional customer service to clients through various channels, handling inquiries, resolving issues, and ensuring customer satisfaction.Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times....
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Nepali Customer Service Representative
2 weeks ago
Eluru, India beBeeSupport Full timeJob DescriptionWe are seeking a skilled customer support specialist to deliver high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.This is a full-time remote position that requires proficiency in Nepali and English.The ideal candidate will have strong...
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IT Service Desk Manager
7 days ago
eluru, India beBeeServiceDesk Full timeJob TitleWe are seeking a skilled IT Service Desk Manager to oversee our team of Service Desk Engineers. The ideal candidate will have experience in ticket management, team leadership, and customer service.Key Responsibilities:Ticket Management:Record and log incoming tickets in the ITSM system.Monitor and manage the service desk queue in real time.Team...
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Customer Service Representative
2 weeks ago
Eluru, India beBeeExperience Full timeGuest Experience SpecialistWe are seeking a highly skilled professional to support a leading short-term vacation rental company in the US.This is a remote position based in India, requiring excellent communication skills and a commitment to delivering outstanding guest experiences.Key Responsibilities:Process refund requests and resolve billing discrepancies...
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Senior Sales Marketing Manager
2 weeks ago
Eluru, India SRINIVASA SALES & SERVICE PRIVATE LIMITED Full timeJob Summary: Responsible for driving team to meet AOP targets for responsible region and monitor and analyze sales performance, identifying areas for improvement and taking corrective actions.Key Responsibilities: 1. Customer engagement and driving technical product sales (recon, Ashwasan, Oil, D Check, Batteries, Repairs, Rebuild, retail products, and BD...
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Automotive Spare Parts Customer Service Specialist
13 hours ago
Eluru, India beBeeCustomerService Full timeJob SummaryAs a customer service representative for an e-commerce automotive spare parts company, you will be responsible for managing daily customer inquiries and providing support across multiple channels.