Senior Technical Customer Advocate

Customer Experience AdvocateWe are seeking a skilled Customer Experience Advocate to support our growing client base. In this role, you will be responsible for helping clients get the most out of our platform by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.Respond to client queries about...

Customer Support Position OverviewWe are seeking a skilled Customer Support Representative to deliver exceptional service excellence to our clients.We require you to respond to customer inquiries via multiple channels including email, chat, and phone communication.You will provide prompt and effective solutions to resolve customer issues in a timely...

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.The role involves receiving inbound calls from customers to address their queries and concerns, as well as making outbound calls to follow up on unresolved issues.You will also be required to...

Quality Assurance LeadJob Title - QA LeadLocation - RemoteExperience - 7-10 YearsAbout the RoleYou'll lead automation, performance, and data integrity initiatives — ensuring our product can handle thousands of customers, hundreds of thousands of users, and enterprise-grade expectations without breaking. This is a hands-on leadership role for someone who...

Bengali Customer Support Role OverviewOur organization is seeking a skilled Customer Support Specialist proficient in Bengali and English to deliver high-quality assistance to our customers.This role involves resolving customer inquiries, providing product information, and ensuring customer satisfaction. We welcome fresh graduates with strong language skills...

Senior T24 Technical SpecialistWe are seeking an experienced professional with over 5 years of experience in Temenos Transact (T24) development, customization, and support. The ideal candidate will possess strong technical expertise in core banking and private banking modules, along with hands-on experience in Securities workflows, Temenos API frameworks,...

Senior Backend DeveloperWe are seeking a skilled Senior Backend Developer to join our team.About the RoleDesign and develop scalable backend services using Node.jsCollaborate with cross-functional teams (DevOps, Frontend, Product) to drive technical decisions and ensure code quality through reviews and best practicesKey ResponsibilitiesDevelop RESTful APIs,...

Key Role: Technical LiaisonIn this pivotal position, you will serve as the primary point of contact for our clients – a trusted advisor for their IT initiatives – working closely with multifunctional teams both internally and externally to deliver results.You are a customer-facing technical expert who genuinely enjoys solving complex problems and can...

Job DescriptionLead Technical Project Manager: We are seeking an experienced leader to oversee the planning, execution, and delivery of complex technology initiatives.The ideal candidate has a strong technical foundation, strategic thinking skills, and excellent communication abilities. This is a hands-on role for a senior project manager who can bridge the...

Job OverviewWe are seeking an experienced Senior Technical Support Specialist to join our team. In this role, you will be responsible for delivering high-quality technical support and product expertise to our customers.You will work collaboratively with other team members across various locations to enhance the overall customer experience and drive positive...