Senior Customer Engagement Specialist
5 days ago
Customer Experience AdvocateWe are seeking a skilled Customer Experience Advocate to support our growing client base. In this role, you will be responsible for helping clients get the most out of our platform by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.Respond to client queries about product usage, features, and best practices.Troubleshoot issues clients face with AI agent performance and platform functionality.Configure and fine-tune AI agents when they're not responding correctly or when clients escalate.Guide clients through setup, onboarding, and ongoing platform optimization.Document common issues and contribute to help articles and internal knowledge bases.Collaborate with the product and engineering teams to flag bugs and suggest improvements.1-3 years of experience in customer service or client support, preferably in a SaaS environment.Strong written and verbal communication skills in English.Ability to understand technical products and explain them simply to clients.Problem-solving mindset with attention to detail.Comfortable working across multiple tools and communication channels.Experience with D2C brands customer service is a plus.Familiarity with CRM tools, ticketing systems, or helpdesk platforms preferred.Be part of a fast-growing AI startup.Work at the intersection of AI and customer experience.Opportunity to grow as the company scales.Collaborative, no-hierarchy culture.
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Client Engagement Specialist
7 days ago
Kolhapur, India BuildAcre | Construction Company Full time🚨 Attention UPSC Aspirants | We Are Hiring | Client Engagement Specialist 🚨Buildacre Construction Company is expanding, and we are looking for Client Engagement Specialists who can represent our brand with clarity, confidence, and integrity.This is NOT a sales role.We do not sell. We do not push.We communicate, engage, and convey the Buildacre process...
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Client Engagement Specialist
7 days ago
Kolhapur, India BuildAcre | Construction Company Full time🚨 Attention UPSC Aspirants | We Are Hiring | Client Engagement Specialist 🚨Buildacre Construction Company is expanding, and we are looking for Client Engagement Specialists who can represent our brand with clarity, confidence, and integrity.This is NOT a sales role.We do not sell. We do not push.We communicate, engage, and convey the Buildacre process...
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Strategic Customer Engagement Lead
19 hours ago
Kolhapur, India beBeeCustomerRelationships Full time**Job Title:** CRM ManagerOverviewThis senior customer relationship management professional is responsible for leading the development and implementation of customer-centric strategies, optimizing the CRM platform to enhance client engagement, and leveraging data analytics to drive business growth.Key Responsibilities:Analyze large datasets to identify key...
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Strategic Customer Engagement Manager
5 days ago
Kolhapur, India beBeeCustomerEngagement Full timeStrategic Customer Engagement ManagerWe are seeking an experienced professional to lead the development and implementation of customer engagement strategies that drive business growth.Develop and execute strategic plans for customer engagement programs.Design and implement lifecycle and trigger-based campaigns across multiple channels.Collaborate with...
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Senior Client Engagement Lead
20 hours ago
Kolhapur, India beBeeClientEngagement Full timeSenior Client Engagement LeadThe Senior Client Engagement Lead plays a pivotal role in managing and developing client relationships, fostering trust, and delivering exceptional results. This key position is responsible for overseeing the client engagement process, ensuring quality control standards are met, and driving business growth through effective...
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Process Optimization Specialist
5 days ago
kolhapur, India beBeeProcessImprovement Full timeProcess Optimization SpecialistThe Process Optimization Specialist will spearhead enterprise-wide process enhancement initiatives to boost efficiency, reduce costs, and elevate customer satisfaction.Main ResponsibilitiesLeverage methodologies such as Lean, Six Sigma, Kaizen, and Design Thinking to drive process optimization initiatives.Collaborate with...
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Kolhapur, India beBeeCareer Full timeJob Opportunity: Tele Calling ProfessionalWe are seeking a highly motivated and skilled Tele Calling Professional to join our team. The successful candidate will be responsible for making outgoing calls to potential customers, identifying their needs, and providing solutions.The ideal candidate will have excellent communication skills, both verbal and...
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SAP Technical Consultant
19 hours ago
Kolhapur, India beBeeDigitalCustomerEngagement Full timeJob Title: Digital Customer Engagement ManagerWe are seeking a seasoned professional with expertise in SAP technical consulting and customer-facing roles to lead our digital customer engagement efforts.Key Responsibilities:Leads the development and implementation of customer engagement strategies across multiple channels.Collaborates with cross-functional...
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Customer Service Specialist
5 days ago
Kolhapur, India beBeeCustomerService Full timeWe are seeking a dedicated Customer Service Specialist to join our team.About the RoleThe successful candidate will have a passion for delivering exceptional customer experiences and providing timely resolutions to customer inquiries.Key ResponsibilitiesRespond to customer emails, chats, and phone calls in a fast-paced environment with strong multitasking...
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Senior Oracle CPQ Specialist
14 hours ago
Kolhapur, India beBeeSkill Full timeJob Title:Senior Oracle CPQ SpecialistHi Everyone, we are seeking an experienced and skilled Senior Oracle CPQ Specialist to join our team.The ideal candidate will have hands-on experience in Oracle CPQ as a Developer.Key responsibilities include implementing and configuring Oracle CPQ Commerce and Configuration flows.Additional requirements include deep...
