Experienced Desktop Support Professional

1 day ago


nagpur, India beBeeDesktop Full time

Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to provide top-notch desktop-related support to our customers.The ideal candidate will have in-depth knowledge of Windows OS internals, advanced troubleshooting tools, and Unified Endpoint Management solutions.The successful candidate will:Utilize root cause analysis techniques to troubleshoot complex desktop-related issues.Develop automation scripts to streamline desktop management tasks and improve efficiency.Collaborate with IT teams to ensure seamless integration and support of desktop systems.Provide expert-level support to end-users, addressing their technical concerns and training them on best practices.Mandatory Skills:7-10 years of experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc).Working knowledge of OS-level troubleshooting tools.Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices.Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.What We Offer:A dynamic work environment that encourages growth and learning. The opportunity to work with a talented team of professionals who share your passion for technology.



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