Desktop Hardware Engineer

1 week ago

nagpur, India beBeeTechnical Full time

Job Title: Desktop Support Specialist Job Description:We are seeking a skilled and experienced Desktop Support Specialist to join our team. In this role, you will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripheral issues.You will diagnose and resolve advanced technical issues escalated from the L1 support team, install, configure, and maintain operating systems, software applications, and system updates.You will perform root cause analysis to identify recurring technical problems and develop solutions. You will also assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.In addition, you will collaborate with IT team members on projects, upgrades, and implementations. You will maintain accurate records of work performed, issues, and resolutions using the company's ticketing system.You will provide remote support and troubleshooting for users working from home or in the field. You will train and mentor junior support technicians as needed.You will ensure compliance with IT policies, security protocols, and best practices. You will perform routine maintenance and inspections to ensure optimal performance of equipment.You will build and maintain strong relationships with end users and ensure user satisfaction.Required Skills and Qualifications:To be successful in this role, you will need:· An Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.· 2-4 years of experience in a desktop support or similar role.· Strong knowledge of Windows and Mac operating systems.· Proficiency with Microsoft Office Suite and other common software applications.· Experience with Active Directory, group policies, and user account management.· Familiarity with remote desktop tools and support software.· Excellent problem-solving and analytical skills.· Strong communication and interpersonal skills.· Ability to work independently and as part of a team.· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus.

  • Help Desk Desktop Support

    2 days ago

    Nagpur, India SISL Global Full time

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    4 weeks ago

    Nagpur, India Sharp Brains Full time

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    1 week ago

    Ganeshpeth Colony, Nagpur, Maharashtra, India Prestige Track Private Limited Full time ₹ 30,00,000 - ₹ 36,00,000 per year

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    2 weeks ago

    Nagpur, Maharashtra, India CropData Technology (P) Ltd. Full time

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  • Desktop Support Technician

    23 hours ago

    Nagpur, Maharashtra, India Saini Electrical & Engineering Works Pvt. Ltd Full time

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    Nagpur, India NMD Placement Consultancy Full time

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    1 week ago

    nagpur, India beBeeEngineering Full time

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    nagpur, India beBeeDesktop Full time

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    Nagpur, India Remotcare Full time

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    1 day ago

    nagpur, India beBeeDesktop Full time

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