Sales Operations Manager

7 days ago

bangalore, India BrightEdge Full time

About BrightEdgeAs the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture.Position SummaryWe are seeking a strategic and results-driven Manager of Sales Operations to support our high-performing sales organization. This role is critical to ensuring operational excellence, driving sales effectiveness, and enabling scalable growth. Based in our India office, the Manager of Sales Operations will partner closely with sales leadership, marketing, finance, and customer success to optimize processes, manage sales technologies, and deliver actionable insights.Key ResponsibilitiesLead day-to-day sales operations including forecasting, pipeline analysis, territory planning, and quota settingDrive sales performance and productivity by optimizing CRM (Salesforce) usage, reporting accuracy, and data integrityCollaborate with Sales Enablement to support onboarding, training, and continuous learning initiativesPartner with Revenue Operations and Finance to analyze business performance, design dashboards, and deliver insights to senior leadershipManage and enhance the sales tech stack (Salesforce, Outreach, Gong, etc.) to support automation and workflow optimizationEvaluate and streamline sales processes to improve speed, efficiency, and customer experienceOwn key sales operations projects such as compensation planning, territory realignment, and go-to-market initiativesServe as a strategic advisor to sales leadership on performance trends, risks, and opportunitiesQualifications:Bachelor’s degree required; MBA From IIM Institute5+ years of experience in sales operations, revenue operations, or related roles in a B2B SaaS environmentProven expertise with Salesforce and other sales productivity tools (e.g., Clari, Gong, Outreach)Strong analytical skills and experience with business intelligence tools (e.g., Tableau, Looker, PowerBI)Excellent project management and cross-functional collaboration abilitiesStrong communication and stakeholder management skills, especially with sales leadershipAbility to thrive in a fast-paced, dynamic environment with a proactive and problem-solving mindset

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