Technical Writer

2 weeks ago


chennai, India Intellect Design Arena Ltd Full time

Technical Writer

Experience: 5-10 Years

Location: Chennai (WFO)

Preferred candidate who can start early.

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About Us:

INTELLECT DESIGN ARENA LTD. Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Services. With a rich suite of products across the organization, backed with over 30 years of deep domain expertise, we are an authority on vertical and integrated products that enable institutions to meet their ambition to be the principal service provider to their customers. Our commitment is to take banking into the future, anticipating and solving the needs of tomorrow’s businesses. WHAT WE DO: We create financial technologies that help banks lead businesses on the path to growth and success. Our solutions help move the banking world forward; because that’s what happens when the world knows it has financial institutions they can rely on. This is the philosophy that we at Intellect follow and our commitment to our customers’ success.


OUR ACHIEVEMENTS:

We are the world's No.1 Fintech Company recognized by the global survey of IBS. We provide full spectrum, fully integrated products that run in over 270 financial institutions, across 90+ countries. With over 6000 plus solution architects, domain and technology specialists, backed with over 30 years of deep domain expertise, Intellect is the brand on which progressive financial institutions rely on transformation initiatives. Our aggressively customer-centric design philosophy has enabled the engineering of agile & holistic digital solutions, with full lifecycle enablement and industry-leading performance assurances. Explore more about us at:


Summary

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.


Key responsibilities

Our ideal technical writer will carry out the following responsibilities on a regular basis:

  • Documentation creation. Develop and maintain technical documents, including user manuals, product guides, and API documentation, ensuring they are clear, accurate, and user-friendly.
  • Collaboration. Work closely with subject matter experts, such as engineers and developers, to gather and interpret complex technical information.
  • Content structuring. Organize and present information in a logical and coherent manner, making it accessible to both technical and non-technical audiences.
  • Editing and proofreading. Review and edit content to ensure clarity, consistency, and accuracy, adhering to company style guides and standards.
  • User-centered content. Focus on creating content that meets the needs of end-users, making technical information easy to understand and use.
  • Tool proficiency. Utilize various documentation tools and platforms to create, manage, and publish content.
  • Experience with content management systems (CMS) and version control systems.
  • Familiarity with software development processes and methodologies.
  • Strong organizational skills, with the ability to manage multiple projects simultaneously.
  • Familiarity with Artificial Intelligence concepts, technologies, and trends is highly desirable.


Qualifications

  • Proven experience as a technical writer or in a similar role.
  • Strong understanding of technical concepts and the ability to explain them in simple terms.
  • Excellent writing, editing, and proofreading skills, with a keen eye for detail.
  • Ability to work collaboratively with cross-functional teams, including engineers and developers.
  • 5+ years of experience in technical writing or a related field.
  • Proficiency in documentation tools such as Microsoft Word, Adobe FrameMaker, or MadCap Flare.
  • A degree in technical communication, English, computer science, or a related field is preferred.


ABOUT THE PROJECT YOU WILL WORK FOR:

IntellectAI - Insurance and Wealth IntellectAI is a leader with its multi-tenant, cloud-native, composable and contextual business solutions powered by contemporary artificial intelligence products and data insights triangulated from thousands of sources to take a strategic approach to tackling the biggest challenges for the industry. Our transformation accelerators seamlessly augment your business to drive efficiencies for scale quickly. Our products are offered in a SaaS model. To know more -


Live Your Dream with Intellect Design Arena

Welcome to our world where we hold our belief in the “can do” spirit towards chasing dreams and aspirations. We believe in leveraging the power of the design mind and achieving dreams, focusing our energies towards accelerating digital journeys for our trusted customers. We believe in the art of possibilities and the power of believing in our clients, our technology and ourselves. The Banking and Financial Services industry is an innovative and dynamic one and we, at Intellect, have always been ahead of the FinTech curve through sustained research and development. Comprehending the customers’ psyche and empowering them with our exponential technologies, has been our approach to go beyond the expected and connect with them, making their dreams come true. Our NextGen Open Finance, Composable and Contextual FinTech architecture challenges, innovates and sparks change through disruption, not only powering the world of banking, but also by creating opportunities for everyone. Our groundbreaking solutions enable financial institutions to realize their business aspirations through digital transformation. This is made possible through our customer-centric design thinking approach, which enables engineering of agile solutions combined with performance Assurance.


BENEFITS

  • Onsite Opportunities
  • Spot Awards, Gem Awards & Chairman Excellence Awards to recognize exemplary performance Medical Insurance
  • Excellent variable payouts.
  • No probation period, enjoy all company benefits from the day you join us.

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