CRM Manager
5 days ago
Reports to: Ghana Sales Department Manager
Department: Accra BMMC
Location: Accra, Ghana
Job Summary
We are seeking a CRM Manager to implement and manage the local CRM system, ensuring accurate PSI (Production, Sales, Inventory) data collection and compliance. This role is also positioned as a talent pipeline for future business and sales leadership roles, making it ideal for young, high-potential professionals looking to grow in an international environment.
Key Responsibilities
- Implement and maintain CRM systems for Accra BMMC, ensuring stability and efficiency.
- Validate and analyze PSI data to support management decision-making.
- Ensure compliance with company data governance policies, improving quality and security.
- Train staff on CRM usage and best practices, promoting adoption across the business.
- Support reporting and analytics to enhance operational visibility and performance.
Qualifications and Skills
- Master’s degree in Marketing, Business, or a related field (MBA preferred).
- 3+ years’ experience in marketing or sales; background in the ceramics/tiles industry is an advantage.
- IT literacy with strong Excel/data processing skills; CRM system knowledge preferred.
- Strong sense of responsibility, adaptability, and attention to detail.
- Quick learner with high resilience and stress tolerance.
- Excellent communication skills and ability to collaborate across teams.
- Sales potential and career ambition will be key selection factors.
What We Offer
- Competitive and attractive salary package.
- Annual paid flight home.
- Housing allowance to support living.
- Meal allowance for flexibility.
- Full visa and work permit support.
- Career development opportunities within a dynamic multinational group.
- Exposure to international best practices and growth in one of Africa’s fastest-developing markets.
How to Apply
Interested candidates should send their CV to keda-gh-hrrecruitment@twyfordtile.com with the subject line “CRM Manager.”
At Keda Ghana Ceramics Company Limited, we are committed to creating an inclusive workplace while prioritizing roles that align with our operational needs.
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